Offer summary

Qualifications:

Minimum of 3 years' experience in US imports/exports roles., Proficiency with Cargowise software, including shipping and booking modules., Strong knowledge of FMC and US Customs procedures., Excellent communication and problem-solving skills..

Key responsibilities:

Verify and maintain shipping data accuracy daily.

Coordinate US deliveries with transport providers and manage orders.

Communicate with end customers regarding container movements.

Support reporting and operational tasks as needed.

Job description

Position Summary:

The US Operations Coordinator will play a critical role in ensuring the smooth and efficient operation of our client’s transportation and logistics activities within the USA. Responsible for ensuring the accurate and efficient management of shipping data via Cargowise Software, external communication with transport providers and end customers. This role requires strong attention to detail, ability to work in a fast-paced environment, and excellent problem-solving skills.

Job Details:

Work from Home
Monday to Friday | 4 AM to 1 PM PH time
Following New Zealand / USA Holidays – TBA

Responsibilities:

Ensure the integrity and accuracy of shipping data by daily checking and verifying information over multiple platforms.
Maintain accurate and up-to-date shipping data in Cargowise software.
US Delivery Tracking and coordination through various transport providers
US Delivery order management
End Customer communication relating to all aspects of container movements
Managing weekly arrival Reporting both internally and externally
Support Shipment and Data Manager in tasks and if away support workload.
Facilitate and execute any customer reporting requirements.
Enter and process new shipment bookings in a timely and efficient manner.
Analyse shipping line spot data and provide daily analysis email to Operations/Commercial Managers
Collaborate with internal teams to ensure shipping data is being effectively utilized.
Stay current with updates and changes to Cargowise software.
Assist with other operational tasks as required.
Weekly meetings with management.

Qualifications:

At least 3 years’ experience in a similar role with specialized skills in USA Imports/Exports, preferably with experience in FMC and US Customs
Proven experience working with Cargowise.
Experience working in shipping and booking modules of Cargowise.
Experience working with Cargowise reports.
Proficient in Microsoft Office applications, particularly Word, Excel, Outlook, Teams and Slack.
Ability to multitask and prioritize tasks effectively.
Be positive, proactive and have an outside of the box, solution-oriented approach.
Strong attention to detail and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Ability to use initiative and apply practical skills to tasks as planned and also very importantly if tasks do not go to plan.

Required profile