Operations Transformation Senior Manager

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Advisory - People and Organisation

Management Level

Senior Manager

Job Description & Summary

• Join our Operations Transformation team to pioneer innovative solutions for our clients' most pressing challenges.

• Advise leading ASX organisations, not-for-profits, and private clients by blending strategic insight with technical proficiency.

• Lead our team to optimise operations, enhance efficiency, manage risks, harness talent, and drive sustainable business transformation.

• Enjoy flexible work arrangements in a human-led, tech-enabled environment, where your communication and leadership skills will shine.

About the Role

Our Operations Transformation team is expanding, and we’re on the lookout for two Senior Managers to join our vibrant community of problem solvers. The Operations Transformation team embodies our purpose by cultivating a diverse and ambitious group that drives creative solutions to tackle our clients’ most critical challenges.

We partner with top ASX organisations, not-for-profits, and private clients, blending strategy and technical expertise to achieve remarkable business transformations. We are seeking visionary leaders to uplift our team, assisting clients in optimising operations, reducing costs, managing risks, harnessing talent, and fundamentally transforming their businesses. Enjoy flexible work options in a human-led, tech-enabled environment where your strong communication and leadership skills will be pivotal.

You’ll leverage your skills to tackle complex issues in:

• Understanding unique client needs as a trusted advisor

• Enhancing efficiency and solving organisational problems

• Providing commercial insights based on qualitative and quantitative analysis

• Developing cutting-edge technology strategies to add value and propel change

• Assessing clients' readiness for technology-driven transformation

• Transforming business architectures and operating models

In our Operations Transformation team, your impact will be evident by:

• Forming part of cross-functional project teams and collaborating with client stakeholders

• Conducting analysis, formulating insights, and delivering high-quality outcomes

• Helping clients define strategies and improve processes through digital technologies

• Crafting high-quality project deliverables and assisting with proposals and thought leadership

Requirements

• Background in business and technology strategy consulting

• Experience in ICT business cases or Tech Operating Model development and implementation

• Understanding of technology architecture and leadership decision facilitation

• Substantial experience in trends, relevant technologies and projects, particularly in the Financial Services Market

• Proven success in contributing to projects, building stakeholder relationships

• Excellent problem-solving skills, communication, and presentation abilities

• Collaborative mindset for delivering client solutions alongside other PwC capabilities

About PwC

At PwC, we are a human-led, tech-powered community of solvers. We approach problems with curiosity, collaboration and willingness to challenge the status quo to develop innovative solutions in partnership with Australian businesses and not-for-profits. Together, we strive to make a positive impact and drive meaningful change.

That’s where our people come in. Whether you’re just beginning your career or have plenty of experience under your belt, we believe your unique perspective can help us to deliver valued insights that make a real impact. Here, you’ll be surrounded by peers who have your back and leaders who support you, in an environment that encourages continuous learning and growth.

Your benefits

• Flexible working arrangements for how, where and when you work, ensuring you thrive while delivering top results for your team and clients

• More opportunities to connect with loved ones, with the ability to work up to four weeks from anywhere in Australia and select international locations

• Health and lifestyle perks like a wellness credit and discounted memberships

• Gender inclusive 26 weeks paid parental leave

• World-class development opportunities to accelerate your career

• Strong mentors, meaningful work and plenty of networking opportunities

• Dress for your day so you can feel confident and comfortable for whatever your day has in store for you

Our commitment to diversity and inclusion

We empower our people to use their creativity, authenticity and human differences to be champions of change and challenge our thinking. At PwC, we understand that diverse perspectives are necessary for solving complex problems. We believe that for diversity to truly flourish, it must be nurtured in an inclusive environment. That's why we are committed to fostering a workplace where everyone feels valued to thrive.

PwC is committed to making our recruitment processes inclusive, so if you need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know. 

Skye Kingston is the Recruitment Manager for the role. As the team experiences high volumes of applications, we appreciate your patience to allow for a timely and fair process for all.

No Agencies Please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No

Job Posting End Date

July 9, 2025