Business Administrator

| Introduction

Exclusive Networks is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organisation.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit

Our benefits include:

• 23 days holiday plus Bank holidays, increasing with service and we want you to take them .
• Your birthday off
• Bonus Scheme
• Hybrid Working
• Ongoing learning and development
• 5% Matched pension scheme
• Cycle to work scheme
• Free parking
• Enhanced maternity and paternity leave and more…
  
  
  

DUTIES AND RESPONSIBILITIES |

As the Sales Support Administrator you will work within Logistics and Sales Operations and be the go-to person to ensure the smooth completion of orders from Sales Order to product delivery. Ensuring all Sales and Purchase orders are completed with a customer focused and right first-time philosophy and in a timely manner.

• Raise sales orders from sales quotes and place purchase orders onto the EXN Vendor with a right first-time philosophy and in a timely manner.
• Ensuring that all licenses, support, professional services and training SKUs are receipted in and fulfilled out within required timeframes and all relevant documentation is forwarded to the necessary parties.
• Chasing Vendors for ETA for all purchase orders and ensure that all sales orders are updated with shipment tracking numbers and ETAs
• Resolving any order queries/ issues ensuring minimal delay and impact on our clients.
• Investigating and completing credit request authorisations (CRA) to satisfactory resolution in a timely manner
• Ensuring that return (RMA) transactions are completed correct first time and in a timely manner
• Build strong relationships and ensuring that there is effective communication channels with both internal and external customers.
• Work closely with the sales team to ensure accurate and timely forecasting.
• Arrange delivery and collection slots with logistics partners for deliveries throughout Ireland and beyond.
• Co-ordinate shipping from quote stage to final delivery to End User at every step of the process and ensuring delays are minimised and deadlines are met, tracking key milestones.
• Responsible for Export license procedures and documentation filing in accordance with ECJU requirements
• Maintaining database of products info – weights and dimensions, ECCN & HTS codes
• Ensure stock management targets are met
• Any other reasonable duties which may be required by management from time to time.
  
  
  

Qualifications And Experience

• Experience working in Export and or Logistics
• A strong background working in high volume Administration/Operations roles, Ideally with in the IT channel.
• Proficient in Microsoft office (Word, Excel & Outlook) and have an excellent analytical and numerical skills with a good eye for detail.
• Ability to communicate effectively with both internal & external client
• Report on and improve processes to ensure quality and efficiency of services
• To work well under pressure within a team environment and the ability to be able to prioritise with good time management
• The ability to know when to progress issues up the chain of management to ensure a satisfactory and timely conclusion.
• Willingness to take on colleagues’ tasks when the need arises, and to provide cover during periods of absence or peak periods.
• The ability to build and maintain positive working relationships with both internal & external clients
• A flexible approach to working hours.
  
  
  

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

Exclusive Networks is a global trusted cybersecurity specialist, committed to upholding the highest ethical standards. We are committed to fostering, embracing, encouraging, and preserving a culture of diversity, equity, and inclusion.

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations.

We care about your data: please click to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

Good Luck !