Business Support Analyst

Don't just find a job, build a future-proof career.

We're calling on 100,000 Filipino professionals to lead the AI revolution.

We believe in the power of Filipino talent to transform our nation's economy. This is our investment in our own.

Get your FREE AI Certification!

This is part of our GoTeam learning movement, created to empower and equip our fellow Filipinos for the global stage.

Claim your free spot now: Project 100K - AI Certification for the Philippines

Business Support Analyst

Company: GoTeam

Location: Philippines | Remote

Schedule: 11:00 PM–8:00 AM PH Time (US Timezone)

Salary: PHP 45,000– 50,000

Summary:

The Business Support Analyst plays a vital role in enhancing clarity, efficiency, and collaboration as the company grows, transforming ideas into actionable plans that help teams work better together. Use your analytical mindset and problem-solving abilities in a high-impact role where you’ll drive faster, smarter decision-making every day.

Key Duties:

• Coordinate with cross-functional teams, vendors, and stakeholders to drive projects forward, develop solutions, and document issues across the business.
• Plan and set agendas for meetings, ensuring thorough preparation of all necessary documentation.
• Capture discussions and meeting outcomes accurately, document action items, and distribute them for timely follow-up.
• Develop and maintain detailed project plans, define milestones, and set clear due dates to ensure accountability.
• Document and visualize process improvements and enhancements, enabling teams to adopt changes efficiently.
• Leverage technical platforms to implement and coordinate process changes and improvements.
• Manage multiple priorities within project plans, establish realistic timelines, secure stakeholder buy-in, and escalate issues when necessary using sound judgment.
• Communicate technical concepts clearly and effectively to business partners through presentations, written documents, and verbal updates in plain language.
• Support company acquisitions by documenting due diligence, completing required legal paperwork for licenses, and coordinating with vendors and partners.
• Facilitate meetings with senior staff and executives, directly communicate, plan agendas, and capture meeting minutes with precision.
• Engage with team members to identify, build, and document best practices across core business processes.
• Take initiative to handle daily operational tasks, demonstrating a hands-on, solution-focused approach.

Your Benefits

Standard Benefits

• 💻 Company-provided laptop and extra monitor
• 🏥 Above the Industry standard HMO for you and 1 dependent and extended dependents— with up to PHP 200,000 coverage, private room access, and PHP 10,000 meds reimbursement.
• 👨‍👩‍👧 Option to enroll 4 additional dependents including siblings, grandparents and common-law partners — salary deduction applies.
• 🌱 Development via Exceed Institute, GoTeam Cares, and Masterclass
• 🏦 Salary Finance access for personal loans (after regularization)
• 🛡 PHP 1M Life Insurance coverage
• 👓 Eyewear discounts with Sunnies Studio
• 🎁 Welcome gift on Day 1
• 🎉 Monthly gratitude events, leadership talks, Acoustic Nights, Team Dine Outs, and more!
• 🧘 Access to GoTeam Sports Club, Yoga, and wellness programs
• ✈️ PHP 10K referral bonus and chance to win a trip to Bali!

Your Family’s Benefits

• 📞 24/7 access to financial, legal, and counseling advice for up to 4 family members
• 🩺 Free telemedicine consultations
• 🎉 Virtual family events and prize opportunities

Skills & Experience

• Minimum of 3 years’ experience coordinating projects and translating issues into clear, actionable tasks
• Highly analytical mindset paired with the creativity to design and implement innovative, non-traditional solutions
• Demonstrated ability to gather, analyze, and present data to drive informed business decisions
• Outstanding written and verbal communication skills, with proven strengths in negotiation, influencing, and building collaboration
• Collaborative team player with a positive attitude, strong work ethic, and the initiative to deliver results both independently and with a team
• Flexible and willing to step into new responsibilities as business needs evolve

Essential Skills

• Advanced proficiency in Microsoft Excel, including creation of complex spreadsheets
• Proficiency with Tableau for data analysis and visualization
• Strong skills in using Microsoft PowerPoint for presentations and reporting

Qualifications

• Relevant Bachelor’s Degree or equivalent

Stakeholders

• Internal stakeholders and external vendors; interaction visibility.

About Us – GoTeam

• Great Place to Work Certified (4 years in a row!)
• 85% Employee Engagement Score
• 1,000+ team members and growing
• Mission: Provide 100,000 people with free AI certification via the Vjal Institute
• Culture: Innovation, inclusivity, growth as default

👉 Help support millions with smart, human-first service. Apply today.