Manhattan Strategy is a boutique research and management consulting firm dedicated to helping our government and commercial clients achieve performance excellence. Manhattan Strategy applies proven frameworks, custom research, best-in-class insights, and domain expertise to measurably enhance the efficiency and effectiveness of our clients’ organization. Manhattan Strategy solutions encompass three core elements: in-depth assessment of the client organization, best-practices from comparable organizations, and subject matter expert analysis. Our clients believe that this holistic approach to problem-solving generates solutions that are easier to implement and deliver quicker results. Manhattan Strategy delivers custom, best-in-class solutions tailored to the needs of our clients. Our proprietary research approach allows us access to unparalleled data that is not available in the public domain. While we have subject matter expertise in various domains and verticals, our business model allows for low overheads, delivering results at very competitive costs relative to our peers. The Manhattan Strategy team delivers successful business, operational and financial advisory services to Government Agencies, Fortune 500 Corporations, non-profits, and start-ups. Our team has completed over 400 unique projects since 2001.

Description

Manhattan Strategy Group (MSG), a leading management consulting firm, is seeking a dynamic and experienced Systems Business Analyst for an upcoming opportunity with the Substance Abuse and Mental Health Service Administration (SAMHSA) Behavioral Health Services Information System (BHSIS) contract. This role blends IT project leadership and systems design, development, and operations to ensure that data collection and reporting about behavioral health service delivery and programs occurs uniformly and in alignment with SAMHSA’s objectives.

MSG specializes in delivering innovative solutions in program management, training and technical assistance, research and evaluation, marketing and communications, and IT and digital services to a range of federal clients, including extensive experience with the Departments of Health and Human Services, Labor, and Education. Join MSG and be part of a collaborative, growth-oriented firm that values excellence and impact.

As a key member of our team, the Business Analyst will define, coordinate, monitor and validate requirements during development, system, and user acceptance testing. This position meets with project directors and clients to understand and document business requirements and works to understand client priorities for the work requested.

The role will conduct traceability of requirements through documentation, input into project management system JIRA, development, system testing, UAT, and implementation to Production. The role will also write test scripts and conduct testing phases, to ensure a seamless transition of functionality from conception to product delivery.

In addition, this role will develop and document BA and QA standard operating procedures, and work with the technology team at large to institute process improvements to existing processes.

Location: Remote

Key Responsibilities:

Identify functional related requirements from clients.
Document business requirements and work with clients to prioritize them.
Participate in design sessions with technology team and partners.
Input all requirements into project management tool JIRA.
Create flow charts and/or diagrams describing logical operational steps of programs and processes.
Validate requirements from the implementation team members.
Develop test plans, establish test criteria, and prepare test data.
Organize, perform, and/or coordinate testing of new or modified systems with technology team, partners, and client.
Review test output to identify problem areas and/or errors.
Perform analysis of problem areas/errors to define viable solutions.
Coordinate testing schedules, monitor progress and certify completion of individual test scripts and each test phase.
Provide clarification of user and business needs to the technology team and provide client support by responding to inquiries, updating procedures, and offering solutions to system problems either programmatically or by other means.
Create and maintain a good working relationship with project directors and client representatives.

Required Qualifications:

BS or equivalent and 8 + years of applicable experience.
5+ years’ experience working in a Scaled Agile (SAFe) Framework.
3+ years’ experience supporting US federal agency or state projects (preferably with the Department of Health and Human Services).
Strong analytical and problem-solving skills.
Good understanding of software application development and defect lifecycle.
Experience writing requirements and ensuring traceability throughout a project.
Experience in generating process documentation and reports.
Excellent verbal and written communication skills, with an ability to translate data into actionable insights.
Experience with testing web-based applications.
Experience with the testing-defect management-retesting cycle
Ability to undergo fingerprinting and security clearances
Legal Authorization to work in the U.S.

Preferred Qualifications:

Experience supporting SAMHSA or working with national behavioral health data systems (N-SUMHSS, NSDUH, TEDS, MH-CLD, URS, BRFSS, YRBSS), or the Treatment Locator.
Experience working on large federal efforts, including responding to ad-hoc (and sometimes quick turnaround) client requests.
Experience helping government clients and the public make more and/or better use of online data systems.

Why Join Us?
This is a unique opportunity to lead a high-visibility federal program that supports SAMHSA’s mission to advance the behavioral health of the nation. You will guide a team delivering critical data collection and reporting activities, while innovating and optimizing programs that support communities, families, and individuals.

Manhattan Strategy Group (MSG) is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on merit and qualifications, ensuring a fair and competitive selection process. 

Systems Business Analyst

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