Field Reimbursement Manager - Western Region
Offer summary
Qualifications:
Bachelor’s Degree required, advanced degrees preferred., Minimum 5+ years of experience in healthcare access, reimbursement, or revenue cycle roles., Deep knowledge of U.S. payer systems, coding, and claims workflows., Strong communication and problem-solving skills for provider education and support..Key responsibilities:
- Serve as the primary reimbursement resource for healthcare providers, offering onsite, remote, and webinar support.
- Educate provider staff on coding, claim submission, prior authorization, and appeals processes.
- Troubleshoot billing and reimbursement issues, resolving claim denials and delays.
- Collaborate with sales and customer service to support onboarding and maintain account health.
Job description
Description
As the Field Reimbursement Manager (FRM) at bioMérieux, you will serve as a trusted partner to healthcare providers, laboratories, and hospital systems by helping them navigate complex access and reimbursement pathways for our diagnostic solutions. Your focus will be to educate, support, and empower providers and revenue cycle teams to optimize billing practices, reduce claims denials, and ensure patient access to critical testing.
You will collaborate closely with sales, medical affairs, commercial operations, and customer service teams to address provider needs, troubleshoot reimbursement issues, and share insights that influence strategic access planning. This highly visible field-based role is integral to our mission of improving public health through diagnostic innovation.
Primary Duties
- Serve as the primary reimbursement and access resource for healthcare provider customers, delivering onsite, remote, and webinar-based education and support.
- Educate provider staff on appropriate CPT, PLA, ICD-10 coding, claim submission protocols, prior authorization requirements, and appeals processes.
- Troubleshoot billing and reimbursement challenges, resolving claim denials, underpayments, and access delays through provider collaboration.
- Partner with Sales and Customer Service to support new customer onboarding and sustain account health through proactive reimbursement assistance.
- Document and report provider challenges, access barriers, and payer trends to inform internal strategies and customer solutions.
- Develop, maintain, and distribute field tools, reimbursement guides, training decks, and templates that simplify provider workflows.
- Participate in cross-functional initiatives related to new product launches, market access planning, and customer engagement strategies.
- Represent the provider voice internally to optimize product positioning, messaging, and support infrastructure.
- Responsible for supporting diagnostic product access with revenue impact through improved reimbursement outcomes.
- Perform all work in compliance with company quality procedures and standards.
- Performs other duties as assigned.
Experience
- Bachelor’s Degree required.
- Advanced degree (MBA, MPH, MHA) preferred.
- Minimum 5+ years of experience in field-based or provider-facing access, reimbursement, or revenue cycle roles within the medical diagnostics, biotech, or healthcare sectors.
- Deep knowledge of U.S. payer systems (commercial, Medicare, Medicaid) and regulatory guidelines.
- Proficiency in CPT, ICD-10, HCPCS coding, claims workflows, prior authorizations, appeals processes.
- Strong background in educating or directly supporting provider billing, revenue cycle, or laboratory teams.
- Experience collaborating with sales, commercial, or field support organizations preferred.
Knowledge, Skills & Abilities
- Strong problem-solving skills related to reimbursement and coverage challenges.
- Exceptional communication skills with ability to educate diverse audiences.
- Comfortable developing and presenting training materials virtually and onsite.
- Ability to influence internal and external stakeholders based on deep technical knowledge.
- Familiarity with laboratory diagnostics and infectious disease markets preferred.
- Self-starter mindset with excellent organizational and prioritization skills.
- Ability to work autonomously in a remote/field environment.
Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMérieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https://careers.biomerieux.com/ or contact us at [email protected].
BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).
Required profile
Experience
Other Skills
- Collaboration
- Communication
- Organizational Skills
- Problem Solving
- Time Management
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