User Access Management Specialist

About us:

At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80’s! We have a proven record of taking great care of our employees – we were considered a Top-Employer for 7 consecutive years.

What you will do:

Due to the continued growth of our practices, we are now recruiting a User Access Management Specialist to join our Cybersecurity team. We are looking for candidates for our offices in Athens Greece.

Your day-to-day:

• Respond to and communicate timely and effectively, within the pre-determined timeframe of our service level agreement, with customers providing professional and knowledgeable service

• Drive User Security administration activities for any application/system that employees or agents or any other cooperating party have access

• Configure and manage user, service privileged accounts throughout their lifecycle (e.g. creation, deletions, privileges changes, lock/unlock)

• Maintain Non personalized password registry

• Define user roles, manage passwords (i.e. initial and subsequent resets, secure communication to relevant parties, communication and enforcing of relevant policies)

• Participate as a member during projects where user administration management should be done according to work plans in user acceptance and production environments

• Collaborate with technical teams/non-technical teams for issue resolution and mitigation.

• Implement / maintain Security procedures and guidelines

• Follow up cybersecurity processes such as Change Management Process and promote automation where applicable

• Perform Periodical reviews on systems /Apps

• Implement and maintain authorization matrices of information systems

• Maintain procedural documentation

• Advise on appropriate solutions and security controls based on risk identification

• Administer security incident reporting & follow up IT Service Management procedures such as Incident Management, Knowledge Management, Configuration Management, Change Management

• Behave and act according to NN Standards, NN Policies and Cybersecurity best practices and standards.

Qualifications:

• Minimum 1 years proven experience in this field will be considered a plus

• Bachelor’s degree in computer science or any other relevant field will be considered a plus

• Experience in Azure Cloud will be considered a plus

• Knowledge on Active Directory and Azure Entra ID will be considered a plus

• Azure Security certificate (or equivalent) will be considered a plus

• Advanced level of English and Greek

Personal Profile:

• Strong coordination and planning skills

• Strong communication skills and team spirit

• Results/Goal Oriented and customer focus way of working

• Ability to deliver results on time and under pressure

• Multitasking and proactive way of acting

• Motivated and energetic with ownership mentality

• Strong will to learn new things

• Out of the box understanding of technology trends

What we offer:

• Extensive training opportunities - on-demand and on-site options

• Partnership with multiple educational institutions across Greece for advanced education, with tuition support

• Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need

• Pension Scheme to secure your financial future

• Well-being and work-life balance

• One-time budget for home-office equipment to make your work-from-home comfortable

• Recognition and rewards for excellence

• Monthly meal allowance

• Recently renovated offices, central location, with easy access