Offer summary

Qualifications:

Bachelor's degree in Mathematics, Statistics, Computer Science, or related field., At least 5 years of experience in data analytics, preferably in gaming or digital products., Strong SQL skills and experience in building reports and dashboards., Excellent communication and presentation skills..

Key responsibilities:

Lead customer onboarding for the analytics platform, including data collection and dashboard setup.

Act as a strategic analytics partner to clients, translating business goals into data strategies.

Provide ongoing consultation to support digital transformation and promote data-driven decision-making.

Conduct deep-dive analytics to identify trends, monetization issues, and user segments.

Job description

Job Title: Sr.Data Analyst
Position Type: Full-time
Location: SF Bay Area/Sunnyvale, CA
Salary Range: $100,000 - $150, 000 (USD)

About the Role

We're looking for a Data Analyst to join our Customer Success team and lead the delivery of data-driven solutions for game studios. In this role, you will own the onboarding journey, serve as a trusted analytics advisor, and help build a data-first culture within our customers 'organizations.

Key Responsibilities

Drive Customer Onboarding: Guide customers through the onboarding process for ThinkingData's behavior analytics platform — including data collection design, SDK and event validation, and dashboard setup.
Be the Analytics Expert: Act as a strategic partner to customers, helping translate business goals into measurable data strategies across collection, analysis, and reporting.
Enable Data-Driven Culture: Provide ongoing consultation to support customers' digital transformation and promote best practices for data-informed decision-making.
Industry-Focused Guidance: Research and curate analytics best practices tailored to game genres, lifecycle stages (soft launch, LiveOps), and business models (IAP, IAA, hybrid).
Deep-Dive Analytics: Apply descriptive and diagnostic analysis to uncover gameplay trends, monetization bottlenecks, and user segmentation opportunities.
Customer Support & Training: Be responsive to product questions, troubleshooting requests, and on-site or remote training needs.
Knowledge Sharing: Contribute to internal knowledge bases covering analytical techniques, success stories, and game-specific metric frameworks.

Qualifications

Bachelor’s degree or higher in Mathematics, Statistics, Computer Science, or a related field
5+ years of experience in data analytics, preferably in gaming or digital product environments
Strong SQL skills and experience building reports and dashboards
Experience defining and analyzing key business metrics (e.g., retention, LTV, conversion funnels)
Solid understanding of how analytics ties into product development, marketing, and operations
Excellent communication, documentation, and presentation skills
Proactive, self-motivated, and comfortable working across customers and internal teams

Why Join Us

Shape the US expansion of one of the world’s most advanced game analytics platforms
Work closely with leading developers and publishers across all genres and platforms
Take ownership of high-impact projects across onboarding, strategy, and support
Be part of a fast-growing, global team with a gamer-first mindset
Competitive salary, equity options, and a flexible, remote-friendly culture

Required profile