Pre Registration Specialist

Apply today!!!! Full-Time Remote Patient Registration Specialist

Our Company: Revco Solutions Inc provides best-in-class Revenue Cycle management to Hospital and Physician Service clients.

POSITION DESCRIPTION: The Pre-Registration Specialist performs registration and basic insurance verification, ensuring collection of critical data elements necessary for proper patient identification and billing.

WHAT WE OFFER:

• Insurance/401k
• PTO/Paid holidays
• Referral bonuses

DUTIES & RESPONSIBILITIES:

• Provides excellent customer service skills to establish and enhance positive relationships with the patient.
• Communicates in a positive and professional manner with the patient.
• Perform registration and basic insurance verification, ensuring collection of critical data elements necessary for proper patient identification and billing.
• Identify and update patient demographic information on the patient accounting system as defined by departmental policy and procedures.
• Identify non-participating Insurances or Out of Networks plans; takes necessary steps to inform patients of their financial responsibility.
• Validate insurance information via electronic medical record, transfer information, or insurance eligibility tool.
• Educates patients on coordination of coverage and other insurance issues, securing payment of patient’s financial liability/performing collection efforts over the phone.
• Perform all other duties and projects assigned.

• Two years in a professional, customer service-driven environment preferred
• Telephone/call center experience
• Pre-registration and/or scheduling experience preferred
• Ability to work in a production driven call-center environment
• Must demonstrate problem-solving abilities and high attention to detail
• Computer/tech savvy with experience navigating between multiple systems simultaneously
• Must have MS Office Experience, fast and accurate typing skills
• Extensive multitasking ability
• Strong written and verbal communication skills