Technical Support Specialist

Ecolab is seeking a Technical Support Specialist to join its industry leading Food & Beverage team. We are increasing food safety and product quality, enhancing sustainability, and boosting operational efficiency. We provide cleaning and sanitation solutions to food, beverage, and dairy manufacturing environments through a dual focus on sales and technical service/consultation to new and existing customers.

What’s in it For You:

• Join an ambitious, award winning company with excellent scope for career progression and development
• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
• Work with some of the market leaders in the food and beverage industry
• Access to best in class resources, tools, and technology
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment.

What You Will Do:

• Design and conduct self-initiated studies, making recommendations based on findings
• Apply a broad base of scientific and engineering principles, theories and concepts to your work.
• Provide top technology expertise and apply a broad base of knowledge to resolve complex customer sanitation or related problems.  Provide leadership on Sanitation related projects, which are unusual, or which are beyond the expected ability of our Account Managers and District Managers.
• Train internal and external customers in technical applications of Food & Beverage products, programs and systems.
• Provide technical support related to the following areas:
  • Operational Savings (TVC – Total Value Created)
  • Troubleshooting of Sanitation Related Problems
  • CIP Optimization
  • In-plant Training
  • Factory Audits
• Communicate to the local field sales team and management, techniques and general information regarding products, services, equipment and procedures.
• Provide verbal and written Hub reports detailing the recommendations that are made to customers or F&B associates.
• Develop new programs for improved sanitation products, procedures or services and assist in the development of new plant proposals.
• Plan and manage, within given budget parameters, development of programs for improved sanitation or related products, procedures and services.
• Coordinate field testing of new products or procedures as assigned in conjunction with R&D, CAM and Marketing Teams.
• Develop and maintain technical liaison with designated corporate account contacts in Quality, Engineering and Food Safety.
• Provide recommendations related to safety standards and protocol.
• Attend designated corporate account meetings as they relate to Corporate QBR’s, Customer Quality meetings, and Food Safety Meetings.

Position Details:

• This is a remote position and the candidate can live anywhere in the US
• Route territory will include: The US

Minimum Qualifications:

• High school diploma
• 5 years of related experience working in a technical support role
• Must have a valid Driver's License and acceptable Motor Vehicle Record

Preferred Qualifications:

• Bachelor’s Degree

Annual or Hourly Compensation Range

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.