Senior Business Analyst (home-based)

Who are we?

We are the creators of ClinSpark - the world’s first CDISC ODM certified eSource and clinical trial automation system.  ClinSpark - known as the ‘IQVIA Clinical eSource Platform' - improves the speed, quality, and transparency of clinical research. Our product platform supports a large and growing set of device integrations, enabling data collected from trial subjects, both onsite and remote, to be immediately available for review by study teams and the sponsor.

We’re part of the Connected Devices group within IQVIA – a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. 

We are distributed team, working in a remote capacity.  This approach offers all of us a great deal of freedom and flexibility.  We value a healthy work-life balance.

Working in our team can be challenging, it is certainly never boring, but above all, it is incredibly rewarding.

Learn more about our product: IQVIA Clinical eSource Platform

About you

• You find joy in helping your customers (biopharmaceutical, clinical research organizations) who are doing important work.
• Creative thinker who strives to solve The Larger Problem when presented with a specific issue.
• Hungry to learn, self-motivated, persistent, and detail oriented.
• Strong technical aptitude and experience as a member of a software development team.
• You should love being part of cross-functional teams who build and deliver solutions, while applying your creativity and focus.
• You have experience working directly with technical partners, customers, stakeholder groups, and end users to understand and translate business needs into software requirements.
• You have a good understanding on how cloud-based SaaS / B2B products are built and maintained through the efforts of Agile software development teams.

About the role

• You’ll be part of a geographically diverse, highly professional team comprised of domain experts, former clinical research practitioners, product owners, business analysts, quality testers, and engineers tackling all aspects of our business and operations. This position is fully remote.
• As a Senior Business Analyst, you will lead the efforts to gather, analyze, define, document, and validate software requirements.  This will include key functions of the core web application, system & device integrations, data visualization, and reporting capabilities.  All of these efforts will be an essential part of the IQVIA Connected Devices Product Delivery team, and supporting the overall growth and capabilities of the IQVIA Clinical eSource Platform.
• You will spend time with key stakeholders to understand challenges and determine needs vs wants. You’ll be expected to learn, understand, and document the product functionality and its capabilities. Over time, you might become an expert in a particular set of capabilities or workflows.
• This role will help drive effective planning, reporting, and analysis to internal functions. You will need to be organized, have excellent written/verbal communication skills, and be able to respond to time-sensitive tasks.
• You will create and contribute to technical documentation of the product in support of SDLC, including software design documents, functional specifications, and change requests. Occasionally, you will also need to create diagrams and other visual assets to depict capabilities and workflows.
• You must be able to work at the highest technical level of most phases of systems analysis, while considering the implications of the application of technology to the current and future business environment.

QUALIFICATIONS

Must Have

• Minimum five (5) years of related systems or business analysis experience
• Knowledge of software development processes and best practices
• Ability to work independently and in a remote team environment
• Strong technical skills with experience working within software development teams
• Experience with Software Development Life Cycle (SDLC) methodologies
• Experience with BDD methodologies and requirement definition
• Strong analytical and problem solving skills
• Excellent communication and interpersonal skills
• Detail-oriented with excellent time management and organizational skills
• Demonstrated ability to understand client requirements as well as underlying infrastructure applications, systems and processes to enable execution of those skills

Nice To Have

• Bachelor's Degree Computer Science or Business Administration, or equivalent experience
• Experience with Atlassian systems (Jira and Confluence)
• Knowledge of business-wide applications (e.g. third party software and internal operational applications, etc.) or IQVIA client facing applications and products
• Knowledge of Phase I-IV clinical trial operations and workflows
• Expertise pertaining to clinical trial management software
• Knowledge of applicable clinical research, regulatory and other requirements; i.e., Good Clinical Practice, HIPAA, GDPR, EMA, GAMP5, FDA 21 CFR Part 11

This role can be performed fully remotely. However, if you prefer working from an office environment, we are happy to accommodate that as well.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com