Data Scientist - Gen AI

See yourself in our team:
Join our diverse Customer Service Direct (CSD) team, where innovation meets impact. We're using AI to make banking more accessible and personalised for millions of Australians. As part of our collaborative and inclusive environment, you'll help shape customer-focused solutions across our banking app, call centres, and digital channels—empowering financial wellbeing for all.

Do work that matters:
As a Data Scientist, you’ll lead the design of AI solutions that understand and respond to diverse customer needs. Your work will include:

• Building intelligent systems that simplify banking for all community members

• Leading projects that balance innovation with ethical AI practices

• Mentoring and collaborating across teams

• Working with modern ML frameworks, cloud platforms, and enterprise-grade AI infrastructure

What we’re looking for:
We value people who bring creativity, collaboration, and a passion for inclusive design. You’ll thrive here if you have:

• A knack for solving complex problems with innovative solutions

• Strong communication skills to translate technical concepts for diverse audiences

• Experience building consensus across teams

• A passion for creating inclusive, user-friendly solutions

Technical Skills:

• Proficiency in Python, Spark, SQL, or similar languages

• Experience developing and deploying AI/ML models

• Knowledge of Generative AI applications

• Familiarity with AWS, GitHub, or equivalent platforms

We support flexible working arrangements, including part-time roles, job sharing, and adjustable start/finish times. Let’s talk about what works best for you.