Job description

FourLeaf Federal Credit Union has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business and they were all created with a unique cultural foundation.

Expected salary range for this position is $25.72 to $34.73 per hour.

This opportunity is open to flexible work options including a hybrid or remote set up.

Responsibilities Include:
	Perform KYC reviews for new and existing customers by verifying customer identity, beneficial ownership, and assessing the nature and purpose of the customer relationship, ensuring all customer documentation is accurate, complete, and compliant. Conduct periodic reviews to maintain ongoing compliance and investigate any changes in customer profiles or activity, requesting additional documentation as needed.
	Monitor documentation requests to ensure accuracy, completeness, and compliance. Confirm that branches have scanned documents into iDentifi, and then the KYC analyst will attach the documents to the appropriate Verafin case as applicable.
	Review and action KYC/CIP referrals from various FourLeaf business units.
	Review active High-Risk Customer (“HRC”) alerts and assign risk ratings to designated business members within FourLeaf’s risk and case management system. Evaluate and categorize customer risk levels in alignment with regulatory requirements, internal policies, and best practices. Escalate cases with identified red flags to the HRC Analyst for further review.
	Assist in training new team members or business units on KYC requirements, procedures, and risk indicators.
	Collaborate with internal stakeholders, such as Compliance, Risk, Fraud, Retail Banking, and Business Banking, to obtain or clarify member information and resolve KYC discrepancies or escalations.
	Identify gaps or inefficiencies in the KYC process and recommend improvements to enhance compliance and operational effectiveness, communicating findings to management.
	Monitor regulatory changes as they relate to the BSA program and participate in ongoing training to stay current in BSA/AML industry trends and legislation.
	Perform additional duties and special projects as assigned by management, including AML alert reviews, case investigations, and other tasks related to the BSA/AML program and compliance functions.