Offer summary

Qualifications:

At least 5 years of experience with Linux system internals, scripting, and configuration management tools like Bash, Python, and Ansible., Extensive experience in deploying and managing production systems on cloud platforms such as AWS, GCP, or Azure, using containerization technologies like Kubernetes and Docker., Proficiency with cloud infrastructure services including EC2, RDS, S3, and VPC, and tools like CloudFormation and Terraform., Strong communication skills to support and collaborate with customers of varying technical expertise..

Key responsibilities:

Develop and maintain deployment options across multi-cloud, on-premises, and bare-metal environments.

Use Helm charts to package, configure, and deploy Kubernetes applications efficiently.

Work closely with customers to understand their deployment needs and provide support for deploying and maintaining the products.

Collaborate with cross-functional teams to ensure seamless integration and successful deployment of new features.

Job description

About Comet

Comet is building the development platform for teams who want to ship robust, reliable, and responsible AI applications. Opik, our open source LLM evaluation framework, has quickly become one of the most popular tools in the space. Our experiment management platform is used by data scientists at companies like Uber, Netflix, and Etsy. Tens of thousands of researchers, engineers, academics, and hobbyists use Comet every day to build the future of AI.

Working at Comet will give you access to the most exciting work being done in all areas of machine learning. Some of the top researchers and companies working on self-driving cars, drug discovery, particle research, diffusion models, and LLMs use Comet every day. Your work has the potential to accelerate the development of some of the most impactful technology in the world, and you will be doing it alongside a team of passionate, caring individuals. If that sounds exciting, Comet is the right place for you.

Comet is backed by more than $63 million in venture capital funding and powers some of the best machine-learning teams in the world, including Netflix, Uber, Etsy, and Mobileye. We are a remote-first company with offices in New York City (USA) and Tel Aviv (Israel).

You are:

We are seeking a talented customer facing Deployment Engineer to join our team and help build, deploy and maintain our products across various platforms, including multi-cloud, on-premises, and bare-metal deployments.

Responsibilities:

Develop and maintain all deployment options for Comet, including multi-cloud, on-premises, and bare-metal deployments, using Linux single server or containerization technologies such as Kubernetes and Helm charts.
Utilize Helm charts to package, configure, and deploy Kubernetes applications efficiently.
Quickly identify and resolve infrastructure bugs, ensuring high system availability and reliability
Work closely with customers to understand their deployment needs and provide effective support for deploying and maintaining Comet on their infrastructure. This role is customer facing.
Drive the success of system advancements by collaborating with cross-functional teams, including development, support, and other teams, to ensure seamless integration and successful deployment of new features and updates.

Requirements:

Must have proven customer-facing and customer support experience, capable of assisting clients with varying levels of technical expertise.
5+ years of experience in Linux system internals, scripting and configuration management tools (Bash/Python/Ansible)
5+ years of experience in running production systems over the cloud, such as AWS, GCP, or Azure, and using containerization technologies such as Kubernetes and Docker to deploy and manage applications
5+ years of experience with cloud-based infrastructure services such as EC2, RDS, S3, and VPC, and with related tools such as CloudFormation and Terraform
5+ years of experience with monitoring applications such as Prometheus, Grafana, or ELK stack.
5+ years of experience using Helm charts to package, configure and deploy Kubernetes applications.
Excellent communication skills, both verbal and written, to effectively collaborate with team members and clients
Passionate about troubleshooting and investigating in unfamiliar environments.

This position is a 60% customer facing role and we are only seeking candidates who have worked closely with customers in order to understand their deployment needs and provide effective support for deploying and maintaining products on their infrastructure.

What We Offer:

Competitive base salary - based on proven experience, skills and location.
Competitive benefits package.
Flexible working hours and remote work options.
Opportunities for professional growth and development.
A collaborative and innovative work environment.
The chance to work with cutting-edge technologies and projects.
This role will be fully remote in the USA working with a global team (large presence in the US, Tel Aviv and Europe).– some flexibility with work hours is required.

Comet is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees without regard to race, religion, color, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, medical condition, physical or mental disability, genetic information/characteristics, and any other characteristic protected by State or Federal law.

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