Senior Automation Engineer

Responsibilities

We are seeking an exceptional Senior Automation Engineer to design and implement innovative solutions that empower our Product, Engineering, and Customer Success teams to move faster, build smarter, and deliver more value to our customers.

You’ll work at the intersection of SaaS, cloud platforms, and automation—provisioning and managing cloud resources, developing tools for seamless operations, and automating critical infrastructure processes. Your expertise will help incubate new projects, streamline CI/CD, and ensure our environments are secure, scalable, and reliable.

If you thrive in a collaborative, fast-paced environment and love solving complex challenges with technology, this is your opportunity to make a real impact. Join us and help drive the next generation of cloud automation at Workato!

In this role, you will also be responsible to:

• Collaborate closely with Product, Engineering, and Customer Success teams to understand requirements and deliver solutions that accelerate their effectiveness and productivity.

• Design, build and enhance tools for efficient management and monitoring of cloud services and resources. These tools will be used by Product, Marketing, and Field teams to create and maintain connectors, build POCs, and impactful demos.

• Architect and implement cloud infrastructure for project incubation, including provisioning cloud accounts, deploying services, automating CI/CD pipelines, and enforcing security best practices.

• Design and automate infrastructure-related processes to drive operational efficiency, scalability, and reliability.

• Document solutions, processes, and best practices to support knowledge sharing and ongoing maintenance.

• Continuously evaluate and adopt new technologies, tools, and Workato features to enhance automation capabilities and infrastructure operations.

• Mentor and guide junior engineers, fostering a culture of technical excellence and continuous improvement.

Requirements

Please note: In this role, you will support the EMEA/US business hours from 2 pm to 11 pm IST!

Qualifications / Experience / Technical Skills

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience).

• 6+ years of professional experience in software development, technical consulting, automation engineering, or cloud infrastructure roles

• Familiarity with process orchestration, workflow tools, Business Process Management, Robotic Process Automation, or other automation products. Hands-on experience with low-code/no-code automation and integration tools.

• Hands-on experience designing, building, and maintaining automation solutions for cloud infrastructure (AWS, Azure, GCP, or similar).

• Experience with CI/CD pipelines and modern software development lifecycle (SDLC) practices.

• Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation).

• Good understanding of cloud architecture, networking, and security best practices.

• Excellent communication and collaboration skills; ability to work with cross-functional teams (Product, Engineering, Customer Success).

• Strong documentation skills for technical solutions and processes.

Ideal:

• Experience in implementing integration projects involving complex enterprise systems (e.g., SAP, Oracle, Dynamics) and cloud business apps (e.g., Workday, NetSuite, Salesforce).

• Certifications in major cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect, etc.).

• Background in enterprise architecture and solution design patterns (e.g., SOLID, DRY, KISS).

• Familiarity with security automation, policy-as-code, and cloud governance frameworks.

• Experience integrating cloud infrastructure with business systems (e.g., ITSM, CRM, ERP) via APIs and connectors.

Soft Skills / Personal Characteristics

• Collaboration: Ability to work effectively with cross-functional teams (Engineering, Product, Customer Success, Cloud, and Security) to achieve shared goals.

• Communication: Strong verbal and written communication skills to clearly articulate technical concepts, project status, and recommendations to both technical and non-technical stakeholders.

• Problem-Solving: Proactive and analytical approach to identifying root causes, troubleshooting complex issues, and developing effective solutions.

• Adaptability: Comfortable working in a fast-paced, dynamic environment and able to quickly adjust to changing priorities, technologies, and business needs.

• Initiative: Self-motivated to identify opportunities for automation and process improvement without waiting for direction.

• Attention to Detail: Diligent in ensuring quality, accuracy, and reliability in automation solutions and documentation.

• Time Management: Able to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.

Please respond to the Job Application Questions below with thorough and honest answers - concise yet detailed responses will distinguish you in our selection process.
All submissions are personally reviewed by the Hiring Team, not evaluated by AI.