Senior Director - Digital Consulting

Salary: £120,000 - £140,000 (depending on experience)

Location: United Kingdom (Hybrid - with regular in-person client meetings)

Job Type: Permanent 

Working pattern: Full time 

We’re open to exploring other working patterns on a case-by-case basis, where possible and in line with business needs.

Closing date: 04 July 2025 - We encourage early applications as we reserve the right, if required, to close this role ahead of the date advertised.

Who we are

We are Public Digital, a digital transformation consultancy. We help global institutions that matter thrive in the digital era. We apply the culture, processes, business models and technologies of modern delivery to help teams build and run excellent services. Working with the leaders doing strategy, and the teams doing delivery, we operate globally, advising large organisations and governments on six continents.

We're values-driven and we articulate them in our positions on the Public Digital website.

Attitude as much as skill is critically important to us as a team and we look for entrepreneurialism, initiative, kindness, and a willingness to pitch in. We fundamentally believe transformation is about people, and that change comes from creating great teams and the conditions to successfully empower them.

About the role

We’re looking for someone with a strong understanding of the impact digital transformation can have on organisations. You’ll bring proven leadership experience, and the ability to turn that experience into practical, compelling insights for our clients. You may have a background in strategic consultancy, and you’ll be able to point to examples of building high-performing teams and managing challenging client work with care and confidence.

At Public Digital, you’ll use those skills in a different kind of consultancy, one grounded in lived experience: your own, and that of the wider Public Digital team.

In your day-to-day work, you’ll advise and coach senior leaders, facilitate workshops, write and present clearly, and support organisations through change. Sometimes, you’ll apply your expertise hands-on as a practitioner-coach showing by doing, while helping client teams build their own capability. You’ll also help shape new opportunities, win new work, and support the development of our internal teams and culture.

We believe Public Digital offers something unique the chance to work on meaningful projects that improve lives, while helping to shape a growing, values-led organisation. You’ll work alongside brilliant people with a wide range of experiences, and have the space to learn, grow and make a real difference.

How you’ll make an impact

As a Senior Director at Public Digital you’ll;

• Help large, complex organisations shape and scale their digital transformation efforts building the right teams, at the right time, with the right skills so they can sustain and grow their own capability.
• Identify risks and blockers to success, and work with clients to address them early  from structural and delivery challenges to cultural or political barriers.
• Lead major client relationships, taking full accountability for the quality, direction and delivery of our work.
• Be a key point of escalation, helping navigate challenges where reputational, commercial or delivery risks arise, both for clients and within our own team.
• Be comfortable working in complex, fast-moving environments, and bring clarity and momentum where there’s ambiguity or competing priorities.
• Help us grow our talent base, identifying, mentoring and developing world-class digital practitioners.
• Contribute to the wider growth and culture of Public Digital, helping shape how we work and how we show up publicly as advocates for digital transformation that works for everyone.

Requirements

What we're looking for

• Senior consultancy experience: You’ve operated at a senior level in a consultancy or advisory setting, and are credible when working with C-suite stakeholders.
• Commercial and financial acumen: You’re confident navigating contracts, licensing landscapes, pricing models and forecasting.
• Bid and proposal leadership: You’ve led the end-to-end development of bids or proposals, from technical content to pricing and timelines.
• Influential communication: You can communicate clearly and confidently with a wide range of audiences, adapting your style as needed.
• Client relationship building: You know how to build strong, productive relationships in complex, fast-moving environments.
• Mentorship and team support: You’ve supported more junior colleagues through mentoring, coaching or line management.
• Organisational growth and leadership: You’ve contributed to growing teams, shaping direction and strengthening organisational culture.
• Inclusive team environments: You’re committed to building teams that are agile, open and diverse, where people feel safe and empowered to do great work.

How you will be assessed:

We want to understand your background, experiences, perspective, and what motivates you to work with us.

We start with an initial sift of all applications, assessed against the What we’re looking for criteria in the advert.

If you’re shortlisted, the selection process will include:

• A short phone interview (up to 30 minutes) with a member of our talent team. Someone from the hiring team may also join.
• A panel interview, which includes a case study exercise. You’ll receive the case study in advance, along with full details about the format.
• An informal peer chat, giving you the chance to speak with someone in a similar role at Public Digital.

Each stage is designed to be a two-way conversation, giving you the chance to get to know us too.

Please note that we have seen an increase in candidates using AI Bots to complete their answers, we use tools designed to detect AI generated answers and will reject candidates if we suspect they have used this technology. 

Benefits

Why you should apply

• Opportunity to grow and progress rapidly within an engaged, supportive environment.
• Be entrepreneurial and contribute to the growth and success of Public Digital.
• Deliver high-impact work with leading institutions around the world.
• Emphasis on learning, development, and progression.
• Build and develop your expertise and profile through publishing blog posts, presenting at events, and sharing knowledge.
• Empowerment to do your best work.
• Home and remote working, with flexibility in how you deliver work.
• Buddy system and prioritised mental health.
• Generous holiday allowance of 30 days, plus an additional office closure over the Christmas period.
• Private healthcare cover.
• Flexible benefits allowance.

Be a part of our amazing work culture. To read more about it please follow visit Careers page which gives more details about our culture, employees and benefits.

We're an equal opportunities employer. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. Public Digital's mission is to help institutions thrive in the internet era - to do that well, we aim to hire and empower people who reflect the diversity of the users, communities and organisations we work with. 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the challenges we're working to address. We're keen to hear from curious, collaborative and thoughtful people regardless of gender, age, ethnic identity, religion, socio-economic status, sexual orientation, neurodiversity or physical disability.

If you're excited about this role but your past experience doesn't align perfectly with every requirement in the job description, please apply anyway, you may just be the right candidate for this or other roles in our wider team.

Things you need to know

• Salary
  We’ll offer a salary that reflects your experience and the skills you show throughout the process. We aim to be as competitive as possible based on what you bring to the role.
• Flexible working
  We support flexible working, and you can split your time between home and our London office. Most of the team comes in around once a week to collaborate, but there’s no set requirement to be in regularly.
• However, as this is a client-facing role, there may be times when you'll need to travel to a client’s office or attend in-person meetings, depending on the needs of the project. While we offer flexibility where we can, we also appreciate the same in return when it comes to meeting client expectations.
• Right to work
  You’ll need to already have the right to work in the UK when you start. We’re not able to sponsor visas for this role.
• Reserve list
  If you're successful at the final stage but we don’t have an immediate role available, we may place you on a reserve list for up to 6 months. This means we can get back in touch if a similar opportunity comes up within that time, and you won’t need to reapply.
• Closing date
  We encourage you to apply early, as we review applications on a rolling basis. Due to the high volume of applications we’ve been receiving, we may close the role before the advertised deadline and won’t be able to accept applications once it’s closed.

We aim to give at least 24 hours’ notice of early closure by updating the job advert where possible. Reviewing applications as they come in also helps us get back to candidates sooner, so you're not left waiting.