IT Planning and Implementation Leader (Sales Operations)

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong background in IT planning and sales operations., Experience in business analysis and process automation., Proficiency with low-code platforms like Kissflow., Excellent communication and cross-functional team collaboration skills..

Key responsibilities:

  • Lead business analysis for IT systems and sales process automation.
  • Develop and manage change requests and new requirements in Kissflow.
  • Handle daily system issues and troubleshooting activities.
  • Coordinate with teams and vendors for system support and implementation.

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MPT
5001 - 10000 Employees
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Job description

Responsibilities
  • Lead as a Business analyst for Business support IT system requirements analysts and sales processes automation
  • Develop/Configure Change Requests and New Requirements in kissflow system (Low-code Business process automation)
  • Lead and support in daily system issue handling and troubleshooting
  • Align with cross functional teams and lead in new functions/ CRs implementation.
  • Lead internal tastings/ UATs and post go-live support.
  • Communicate and monitor vendor support for system issues handling.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Problem Solving

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