Senior Manager, Software Engineering

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

PetPlace, a subsidiary of Independence Pet Holdings (IPH), is building a digital-first pet e-commerce platform to simplify and personalize the pet parenting journey. From adoption and lost pet services to insurance and wellness, we’re uniting the pet care ecosystem through modern technology, data, and design.
 
Role Overview
We are seeking a Senior Manager, Software Engineering to lead a team of engineers building scalable, high-quality software solutions across our digital platform. This role requires a hands-on leader who can balance team management with deep technical oversight—driving delivery, ensuring architectural integrity, and fostering engineering excellence.

You’ll work closely with product, design, and data teams to turn business objectives into executable technical roadmaps. You should be comfortable leading within a scaled Agile framework, mentoring developers, and influencing architectural decisions.

A startup-minded approach is essential—we value action, autonomy, and a commitment to continuous improvement.
 
Key Responsibilities

Team & Delivery Leadership

• Lead and mentor a team of developers across one or more delivery squads
• Drive technical execution of product roadmaps, ensuring on-time, high-quality releases
• Manage sprint planning, backlog grooming, code reviews, and delivery metrics

Architecture & Engineering Standards

• Guide system design and technical architecture decisions in partnership with tech leads and architects
• Ensure code quality, performance, and security standards are consistently met
• Promote best practices in CI/CD, testing, and documentation

Collaboration & Stakeholder Engagement

• Partner with Product and UX leaders to scope, estimate, and plan development cycles
• Translate complex business requirements into scalable, maintainable engineering solutions
• Communicate effectively with leadership and cross-functional teams

Talent Development & Culture

• Recruit, onboard, and grow top engineering talent
• Foster a high-trust, inclusive, and collaborative team culture
• Provide regular coaching and career development guidance to engineers

 
Required Qualifications

• 7+ years in software engineering, with 2+ years in a formal leadership role
• Proven track record leading full-stack or backend development teams in an Agile environment
• Strong proficiency in modern cloud-native architectures (e.g., AWS, Azure, microservices, serverless)
• Hands-on experience with one or more of the following: TypeScript/React, Java/Spring Boot, .NET Core, Python, or similar
• Familiarity with containerization, API development, event-driven systems, and DevOps pipelines
• Ability to set engineering direction while rolling up your sleeves when needed

 
Preferred Qualifications

• Experience in consumer-facing digital platforms, ideally e-commerce or insurance
• Strong experience with leading in a scaled Agile (e.g., SAFe) environment and distributed engineering teams
• Experience with observability and performance monitoring tools
• Background in working with offshore teams or managed service partners

 
Why Join Us?

• Help define the future of pet care through technology
• Work in a collaborative, mission-driven environment with real ownership
• Competitive compensation, comprehensive benefits, and career growth pathways

 
PetPlace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)