Universal Banker II

Work set-up: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

At least 1 year of banking or cash handling experience., Strong interpersonal communication skills, both verbal and written., Demonstrated analytical, accuracy, and problem-solving abilities., NMLS License required; Notary Public certification preferred..

Key responsibilities:

  • Assist customers with transactions and financial needs.
  • Drive needs-based sales conversations and cross-sell banking products.
  • Process routine transactions accurately and maintain confidentiality.
  • Ensure compliance with banking regulations and internal policies.

United Community logo
United Community Banking Large https://www.ucbi.com
1001 - 5000 Employees
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Job description

Universal Banker II

Are you a person who thrives on building and maintaining relationships? Do you excel at working within established guidelines while effectively communicating with others? If so, we have the perfect opportunity for you!

 

United Community is seeking a highly skilled Universal Banker II. As a Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. In addition to assisting with everyday transactions, you will support customers with their financial wellness by having needs-based conversations, identifying appropriate solutions. Depending on your experience, you may be considered for either a Universal Banker I or II position. 

 

What You’ll Do:

  • Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
  • Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions 
  • Identify opportunities and make referrals cross-sell banking products and services, to other areas of the bank 
  • Educate customers on options for managing transactions using technology and all other tools and resources available
  • Apply product and service knowledge to effectively solve customer problems
  •  Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality
  • Ensure adherence to banking regulations and internal policies

 

Requirements for Success:

  • 1+ years of previous banking or cash handling experience 
  • Demonstrated analytical, accuracy, and problem-solving skills
  • Strong verbal and written interpersonal communication skills
  • NMLS License 

Preferred Knowledge and Skills:

  • Current Notary Public Certification preferred 

Conditions of Employment:

  • Must be able to pass a criminal background & credit check
  • This is a full-time, non-remote position

FLSA Status: 

  • Non-Exempt

 

Ready to take your career to the next level? Apply now and become a vital part of our team!

 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Banking
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Sales
  • Problem Solving
  • Interpersonal Communications
  • Analytical Skills

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