Brand Manager

We are looking for a Brand Manager to act as a strategic partner to our clients, help them work through business problems, and find unique, interesting, and effective solutions. This team member will be a hub of information across all kinds of projects. One day that could be for a website, the next a media project, and the next could be point-of-sale materials. The right candidate will live in the details, keeping each project on schedule, and the team focused on the most important tasks. We're looking for a candidate with 3-5 years of media agency experience in project management or account management, ideally in the restaurant industry.

We are a distributed company, so you will have lots of video meetings, but you can work from pretty much anywhere that has good internet. Some travel may be required.

Responsibilities

• Support client relationship and provide strategic guidance to help improve and execute planned marketing programs
• Intake project requests and define project requirements to brief both internal and external resources
• Participate in internal stand-ups to help prioritize client projects and tasks for creative, strategy, and media teams
• Lead and facilitate internal team discussions around your client’s projects and expectations
• Manage projects in Monday.com and develop client-facing timelines to provide transparency for all parties
• Support client communications to make sure needs are met and questions are answered
• Facilitate weekly and ongoing client status meetings on core and ancillary projects
• Present content, strategies, and media recaps to clients with expert business lens to gain buy-in on future projects
• Be ready to jump in and support with whatever comes up

• Not a push-over. You will have an opinionated team. It’s your job to cut through the BS and keep things on track.
• Super fun. We spend a lot of time working. Let’s not make all that time suck.
• Self-motivated. We are small and growing, not big and bureaucratic. There will be plenty of times when you just need to figure things out.
• Ready to love Monday (the project management tool, not the day). You’ll be the center-point for projects, making sure that the team is knocking off the right projects on time. You will also be a central communications point for clients who need fast turnarounds.
• Writing skills. You need to think and communicate, which means you can write succinctly and understandably. If you beat yourself up when you misspell their as there, then this might be the job for you.