Senior Solution Architect

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

From the moment you wake up in the morning until you go to bed at night consider the media you consume, the adverts you see, the apps you use, the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions and experiences, was touched by an Adobe product.

We have a fantastic opportunity for a Solution Architect to join our Product Development Organization based in Bucharest.

As Solution Architects, we are primary drivers for making customers, field teams, and partners successful in their implementation and adoption of Adobe Experience Platform and Applications. We work with Adobe's strategic customers to ensure technical success, product adoption and advancement. Based on customer usage and feedback we identify and drive product innovation through the development lifecycle. We work to establish standard methodologies and technical guides for the broader Adobe ecosystem to increase product adoption, enablement and customer success.

What You'll Do:

• Work closely with customers and implementation teams to understand functional requirements of specific use cases.
• Guide in solution architecture recommendations and provide enablement across applications and services to field teams, customers, and partners as a trusted advisor to help ensure customer success and scale the business.
• Collaborate with customers, support teams, product, and engineering to help resolve critical customer issues and drive product requests to resolution.
• Author and deliver use case and implementation guides that serve as a reference for customer and partner implementations and integrations.
• Find opportunities for product improvements and new solutions through the implementation process. Collaborate with Product and Engineering teams to drive product advancement aligned to customer use cases.
• Translate the product roadmap view into customer facing materials for ongoing customer alignment. Track the status of roadmap items and present status changes and recommendations to executives and customers.

What You'll Need to Succeed:

• Ability to drive strategy and discovery of customer use cases, functional and non-functional requirements.
• Ability to coalesce and articulate strategic next steps, key action items, risks and considerations to drive project success forward.
• Deep experience with enterprise architecture, experience with Adobe clouds and solutions.
• Good interpersonal skills with ability to work across business and technical partners. High level of energy, personal drive, and positivity.
• Team oriented, ability to adapt to needs and demands of internal and external partners.
• Ability to communicate complex ideas effectively both verbally and in writing.
• Ability to lead customer meetings and work streams, coordinating across internal and external teams to establish and manage expectations and progress.
• Passion for new challenges and learning about industry and technology trends, inventive and able to absorb concepts quickly.
• Technical curiosity to dive deep and learn the technology to resolve issues and establish technical credibility.
• Outstanding analytical and problem-solving skills including conducting research, developing hypotheses, and synthesizing recommendations.
• Ability to provide comprehensive strategic direction coupled with a deep understanding of the tactical details to ensure project success.
• Experience leading implementation efforts of business applications at large enterprise customers.
• Experience collaborating with product and engineering teams to drive product advancement.
• Familiarity with REST APIs (send/receive data to/from Platform in real-time).
• Familiarity with web and mobile technologies; browsers, cookies, HTML, JavaScript.
• Experience with advertising and customer experience technology (DMPs, DSPs, Ad servers, Ad Exchanges, Cross-Device Tracking platforms, Email systems, customer data marts, etc.)
• Familiarity with data warehousing and customer data environments (including data storage, movement, security, CRM systems)

As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized around the world. You’ll be surrounded by colleagues who are committed to helping each other grow through our outstanding Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, https://blog.adobe.com/en/topics/adobe-life and explore the fantastic benefits we offer at www.Rewards.adobe.com.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.