Legal Case Worker (x, f, m)

Flyhjælp is seeking colleagues to join our litigation department to process legal claims and handle cases in accordance with EU Regulation 261/2004. The role focuses on preparing case documents, corresponding with courts and clients, and ensuring each case is handled efficiently.

We are looking for someone, who:

• have an interest in law or administrative processes. No law degree required, but legal studies or administrative experience is a plus

• have strong analytical and written skills, and emotional intelligence.

• speak and write at least one of the Nordic languages at a native or professional level – we are currently looking for Danish speaking colleagues.

• speak and write English.

• are not afraid to explore new technologies.

• prefer freedom under responsibility.

• are interested in work life balance.

• want to grow and have fun.

• have a can-do attitude, which is motivating for colleagues and air passengers.

• and don’t mind that we may be a little wacky at times.

In the litigation department, you will gain insight into legal method and civil procedure, learn about evidence theory and to write short and precise texts. You will become an expert on air passenger rights according to EU Regulation 261/2004, and you can get to have oral court hearings in person, via phone or via video.

Our core tasks include:

• Preparation of pleadings in court cases.

• Settlement negotiations with the airlines.

• Contact with air passengers about what they have experienced.

• Contact with the courts regarding our cases.

• Assessing whether verdicts should be appealed and making appeals.

• Contact with external partners, including external law firms.

In the litigation department you will also work with optimizing our work processes for example by investigating and implementing new technologies that can help us.

Furthermore, the litigation department handles the enforcement of our verdicts via the enforcement courts.

This role is not intended for qualified lawyers or those with significant legal experience. It is better suited to those seeking an administrative or support role with a legal focus.

The litigation department currently consists of 23 colleagues, who work full-time or part-time and who come from legal and non-legal backgrounds.

We are based in Copenhagen, but we are a Nordic and international workplace with colleagues from all over who speak English, Danish, Swedish, Norwegian, Finnish, Polish, Russian, German and many more languages. Our company language is English and through our parent company, Flightright, we have colleagues located in Berlin, Budapest and Kyiv as well. Are you taking a long weekend in Berlin, then feel free to work from the office in Berlin.

If this sounds like something for you, please send an application, CV and relevant documents to our HR-Manager, Marie Hoffmann, via email to hr@flyhjaelp.dk or via the application form on this site.

Salary is negotiated based on work hours (full-time or part-time), performance, qualifications, and skills.