Lead, Global Process Owner

Join us today and make a difference in people's lives!
 

LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems.  The company is listed on the NASDAQ stock exchange under the ticker symbol “ LIVN .”  LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.

Position Summary:

We are seeking an experienced Manager, Global Process Owner to lead our end-to-end Procure-to-Pay (P2P) operations across all global locations. This leadership role involves driving the design, implementation, and optimization of P2P functions while serving as the central liaison between multiple functions (sourcing, contracting, IT, legal, and Finance AP). This role will set the vision and strategy for P2P excellence, ensuring standardization, compliance, and efficiency while bridging communication gaps that may create confusion across our organization. This position requires a hands-on approach to leadership with a focus on continuous improvement and stakeholder satisfaction.

General Responsibilities:

• Set the vision and strategy for the Global Process Owner team and P2P operations

• Define and execute an annual operational plan aligned with broader organizational objectives

• Ensure strategic alignment of P2P processes with the company's overall goals and business objectives

• Drive stakeholder satisfaction through identifying value-add and continuous improvement opportunities including use of AI where applicable

• Serve as the central point of contact for all stakeholders involved in the P2P process

End-to-End Process Ownership:

• Own complete responsibility for end-to-end P2P process including Accounts Payable, Purchasing, and Supplier Management

• Develop and implement a global P2P process that aligns with business objectives and industry best practices

• Create and maintain comprehensive organizational process flows that map cross-functional P2P activities

• Oversee Purchase Requisitions (PRs), Purchase Orders (POs), new supplier onboarding, Vendor Invoice Management (VIM), and supplier payments

• Serve as the Single Point of Contact (SPOC) for all P2P-related questions and escalations

Process Standardization & Design:

• Ensure consistency and uniformity in P2P processes across different locations and business units

• Lead process design and requirements gathering for SAP rollouts to new countries

• Drive process optimization for SAP upgrades in existing ECC countries/functions

• Develop and implement workflows and processes to ensure timely and accurate invoice processing

• Establish and maintain global standards while regularly mapping risks and driving corrective actions

Technology & Systems Management:

• Provide business ownership of P2P technologies and systems

• Contribute to technology roadmap development and implementation

• Evaluate and implement technologies to support the P2P process, including e-procurement systems, orchestration tools, and e-invoicing platforms

• Support master data cleanse activities related to P2P operations

• Collaborate with IT teams to ensure system configurations align with business requirements

Performance Management & Continuous Improvement:

• Identify and track key performance indicators (KPIs) related to the P2P process and take corrective actions as needed

• Ensure SLA metrics are met and well-managed with stakeholders

• Monitor service health through comprehensive performance tracking

• Drive continuous improvement initiatives to enhance efficiency, reduce costs, and eliminate inefficiencies

• Identify areas for optimization and implement improvements across the P2P ecosystem

• Research emerging trends and technologies to address current process challenges

Team Leadership & Development:

• Lead and develop a global team of 4-5 P2P service support professionals

• Provide leadership, day-to-day management, and administration of all components of P2P processing

• Provide coaching, mentoring, and performance management for direct reports

• Foster collaboration and knowledge sharing across globally distributed team members

• Ensure consistent service delivery standards across all regions

Stakeholder Management & Collaboration:

• Partner with various stakeholders including procurement, finance, IT, and business units to ensure buy-in and successful implementation

• Work closely with other functions to proactively manage and resolve business and operational issues

• Bridge communication gaps between sourcing, contracting, IT, legal, and Finance AP teams

• Facilitate resolution of PR-to-invoice issues by coordinating across multiple departments

• Foster better collaboration and communication across all P2P stakeholders

Training & Change Management:

• Develop and deliver comprehensive training programs for organizational process flows

• Lead operational change management including process and technical training delivery

• Create and execute training programs for new hires on cross-functional P2P processes

• Develop communication strategies to support change adoption and sustainment

• Maintain process documentation, user guides, and knowledge repositories

Compliance & Controls Management:

• Ensure adherence to relevant regulations and policies related to procurement and finance

• Provide oversight and management of controls, ensuring they operate effectively

• Partner with Internal Audit teams to ensure P2P processes meet compliance requirements

• Collaborate with Legal/Compliance teams on policy adherence and risk management

• Ensure regulatory compliance across all jurisdictions and reduce risk of non-compliance

Skills and Experience:

• Progressive experience in leading Procure to Pay teams and/or processes in a global/international environment

• Proven track record in driving change and process transformation throughout organizations

• Experience leading and developing professional teams in a global context

• Strong analytical and problem-solving capabilities with business insight development

• Exceptional communication skills (written and verbal) with ability to engage stakeholders at all levels

• Hands-on approach with strong work ethic and can-do attitude

• Understanding of best practices and metrics for procure to pay services

• Proven ability to build relationships and align diverse groups of stakeholders and vendors

• Strategic vision with ability to set direction and align P2P operations with business objectives

• Process excellence with strong process improvement and methodology approach

• Technical acumen with comfort using P2P systems and technologies

• SAP experience (ECC and S4 Hana) with reporting and navigation capabilities, plus knowledge of other P2P systems. Experience with process automation and digital transformation initiatives

Preferred Qualifications:

• Process and Project Management certifications (e.g., PMP, Lean Six Sigma, BPM certification) or equivalent experience

• Professional certifications in procurement or supply chain (e.g., CIPS, APICS, CPSM)

• Experience in a fast-growing company with a focus on execution

Education:

• Bachelor's degree in Finance, Accounting, Business, Supply Chain, or related field required.

Travel Requirements:

• Approximately 20% travel required based on business needs for global team management, system implementations, and training delivery.

Pay Transparency:

• A reasonable estimate of the annual base salary for this position is $95,000 - $115,000 + discretionary annual bonus. Pay ranges may vary by location.

Employee benefits include:

• Health benefits – Medical, Dental, Vision
• Personal and Vacation Time
• Retirement & Savings Plan (401K)
• Employee Stock Purchase Plan
• Training & Education Assistance
• Bonus Referral Program
• Service Awards
• Employee Recognition Program
• Flexible Work Schedules

Valuing different backgrounds:

LivaNova values equality and diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on https://www.livanova.com/en-us/careers, and check that all recruitment emails come from an @livanova.com email address.