Housekeeping Supervisor

Job Title

Job Description Summary

Job Description

Haverford Offers Great Benefits:
The College offers a comprehensive benefits program that includes possible work-from-home opportunities, automatic 10% retirement contribution to your retirement account upon eligibility (no match required), a 50% tuition benefit for dependent children upon eligibility, 14 paid holidays (including the week before New Year’s Day off), Health Savings Account contribution of $700 for individuals and$1400 for families (no match required), affordable medical plans, and a beautiful arboretum campus with walking trail and easy public transportation access. Please visit the Benefits page (https://www.haverford.edu/human-resources/benefits) for more information.

Work Location: On Site

About the Housekeeping Division

The Housekeeping Division is responsible for the cleaning of all administrative, academic, and residential buildings. The housekeeping staff also maintains common areas, i.e., stairways, hallways, and restrooms, bathroom facilities of the dormitories, and the entryways of faculty apartment buildings. Housekeeping service is not provided in student rooms or faculty housing units. Housekeeping services are provided on a scheduled basis. Typically, all spaces are cleaned daily seven days a week between 5:00 a.m. and 3:30 p.m. Special cleaning programs such as floor restoration and carpet care are normally performed during periods when the academic program is in recess (i.e., Fall and Spring Breaks, between semesters, and during the summer).

About the Position
Under the direction of the Manager of Housekeeping, the Housekeeping Supervisor oversees the daily activities and work responsibilities of the Housekeeping Staff. This position works Monday through Friday for 8 hour shifts between 5:00 am and 4:30 pm. Specific schedule to be determined.  The Housekeeping Supervisor is an essential personnel position that is required to report to work during inclement weather or other times that normal non-essential personnel may be excused.

Primary Responsibilities

• Supervise the daily operations of the housekeeping staff in designated building
• Assign staff to periodically work in other buildings to cover staff and supervisor absences
• Train staff with the emphasis on proper use of equipment and chemicals safely
• Perform evaluations for reporting staff as directed by Human Resources
• Under the direction of the Housekeeping Manager, provide appropriate guidance, coaching, and disciplinary action, when needed
• Prepare and adjust job task and assignments as needed
• Inspect staff work assignments on a weekly basis, and provide constructive feedback on performance, including corrective solutions when necessary
• In the absence of the Manager of Housekeeping, process supply requests from Housekeeping staff and deliver to all locations
• Check the Event Management System daily to ensure support and coverage for all College functions during all hours of operation of the event
• Provide seven-days-a-week support and services to the Event and Conference Office during summer months
• Provide leadership in organizing moves within the College
• Work rotating weekends, (7) days, 2 days off during the week, with rotating start time to cover supervisor’s open shifts
• Organize staff in providing coverage for snow removal from all assigned building (10 feet out from doors)
• Cover open shifts in the absence of staff, as needed
• All other duties as assigned

Line of Report: The Housekeeping Supervisor reports to the Manager of Housekeeping Services and directly supervises Custodians within assigned zone.

Minimum Qualifications

• High School Diploma or Environmental Services Professional Certification
• Three years of experience in housekeeping

Professional Competencies

• Demonstrated outstanding leadership ability, including working with and motivating individuals as they perform their assigned duties
• Knowledge of housekeeping best practices and equipment
• Demonstrated knowledge of floor care
• Demonstrated organization skills
• Ability to effectively communicate verbally and in writing

Preferred Qualifications

• Associate or Bachelor’s Degree
• Experience in a College, University, or Healthcare setting
• 10 years of supervisory experience

We are aware that some people are less likely to apply for jobs unless they meet qualifications as described in the job advertisement. We are most interested in finding the best candidate for the job, and recognize that a successful candidate may come from a less traditional career trajectory, and have skills and abilities gained outside a classroom context, or an equivalent skill set. We encourage you to apply and share how you meet the position’s qualifications.

Special Requirements

• Ability to obtain and maintain PA Act 12 background checks
• Possession of a valid U.S. Drivers’ License and ability to pass a Motor Vehicle Record check
• Housekeeping Supervisor is an essential personnel position

To Apply: Interested applicants are invited to submit an application, to include a cover letter and resume. The application deadline is July 15, 2025. Application review will begin after the deadline has passed. Please email recruiting@haverford.edu with questions about submitting your materials. Should the search committee be interested in pursuing your candidacy, you will hear from them directly. Finalists will be asked to provide three professional references.

Haverford College is an Equal Opportunity employer committed to diversity, equity, inclusion, social justice, and providing equal opportunities and access to all individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, national origin or ancestry, age, marital status, disability, or veteran status. Women, non-binary and transgender individuals, people of color, Indigenous people, and those with other or multiple historically marginalized and/or underrepresented identities are especially encouraged to apply.

We at Haverford College recognize that we live and work on Lenape land and pay respect and honor to the caretakers of this land, from the time of its first human inhabitants until now, and into the future. We seek to maintain and build upon our current and ever-evolving connections with members of Lenape tribes and communities, in recognition of our intertwined histories and with a goal of moving toward right relationship between the Haverford of today and Lenape peoples.