Sr. Regional Loss Prevention Manager (Midwest Region, US - Remote)

Job Title: Sr. Regional Loss Prevention Manager
(Remote within the Midwest, US)
 

Pay Range: $101,272 - $151,907

Savers Benefits

Geographic & job eligibility rules may apply 

Healthcare Plans  

• Comprehensive coverage (medical/dental/vision) at a reasonable cost 
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)  

Paid Time Off

• Sick Pay

• Vacation Pay - Approximately 2 weeks

• 6 paid holidays plus 1 to 2 additional floating holidays

 Team member discounts 

• Up to 50% off store merchandise  

Flexible spending accounts  

• Use pre-tax dollars for eligible health and day care expenses  

Employee Assistance Program (EAP)  

• A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance 

Retirement Plan

• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Life insurance

• Company provided peace of mind and the option to purchase a supplemental plan 

 Additional Benefits 

• Annual Bonus
• Performance Merit Increases  
• Disability Insurance  
• Parental Leave    

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

What you’ll be working on:

The Sr. Regional Loss Prevention Managers' primary responsibility is to identify exposures, limit loss and maximize profits within an assigned geographic area. Reporting to and working collaboratively with the Director of Risk Management this role will establish collaborative business partnerships with Field Management work to drive operational consistency, conduct and resolve internal/external investigations with an intent focus on underperforming stores.  The Sr Regional Loss Prevention Manager role will establish a regional expectation surrounding all issues of loss, physical security, and safety.

What you have:

• Internal and External Loss Management
  • Conduct investigations surrounding all potential losses, problems or deficiencies reported or discovered.
  • Document and maintain all investigative findings along with action taken consistent with company standards and local laws.
• Physical Security and Safety Standards
  • Conduct periodic Safety and Loss Prevention visits identifying potential losses or deficiencies.
  • Guide stores in the effective implementation of company policy and procedures.
• Underperforming Store Focus
  • Participate in monthly business meetings geared toward the identification of struggling stores.
  • Conduct store visits, DVR reviews, audits in support of surfacing root cause opportunities.
• Proactively identifies and implements process changes to improve effectiveness
• Mentors and supports other members of the Loss Prevention team.
• Support your area of responsibility after hours and during weekends and holidays, acting as the first line of notification for our Executives in the event of any incident where first responders, including Police, Fire departments or regulatory agencies, show up at a store.
• Maintain a regular cadence of communicating data, incidents, investigations and claims with your Resource Team that includes Regional Director, District Managers, and others.
• Prepare monthly reports for use during monthly reviews, 1:1’s, Executives and Audit Committee, and with the Sr Director of Risk.

Required Knowledge, Skills, and Abilities:

• Consistent track record of delivering key metrics, high level of energy, commitment, optimism and passion for the business and LP & Risk profession.
• Comfortable and adaptable to using technology.
• Excellent verbal and written communication skills.
• Superior organizational, prioritization, and time management skills blended with sound judgment and initiative.
• Strong sense of self confidence, balanced by genuine humility, with the ability to respectfully challenge & influence up, down, and sideways with a unique and powerful perspective.
• Strong desire to learn, observe, assess, and continuously seek ways to add value.
• Able to connect with others of diverse backgrounds, experiences, viewpoints and with the values and mission of the company, along with priorities of the region/district and LP & Risk Strategies.
• Recognized as a leader among peers, client groups, and others inside and outside the organization.
   

Minimum Required Education, Training and Experience:

• Post-secondary degree or equivalent experience along with working knowledge applicable laws & industry standards.
• Investigation & interrogation credentials, certification, or equivalent experience.
• 8+ years in a multi-unit LP role across a broad geography.
• Certified Forensic Interviewer Certification desired.

FLSA: Exempt

Travel: 50% - 75% travel is required for the role. Some travel can be achieved via rental car within the assigned area or travel by air. 

Work Type/Location: Remote, USA (Midwest Region)

Savers is an E-Verify employer