Offer summary

Qualifications:

High school diploma or equivalent., Previous experience in payment collection or similar roles., Strong communication and negotiation skills., Proficiency in Microsoft Office and accounting software..

Key responsibilities:

Follow up with customers to collect outstanding payments.

Maintain accurate records of payment transactions and customer accounts.

Resolve payment discrepancies promptly and professionally.

Collaborate with sales and accounting teams to ensure timely payments.

Job description

Paradise Architectural PANELS & STEEL is a leading manufacturer and supplier of high-quality architectural panels and steel products. Our company has been in business for over 20 years and has established a strong reputation for providing top-notch products and exceptional customer service.

We are seeking a highly motivated and organized Payment Collection Agent to join our team. As a Payment Collection Agent, you will be responsible for collecting payments from our customers and ensuring timely and accurate processing of all transactions.

Key Responsibilities:

- Contact customers to follow up on outstanding payments and arrange for payment collection

- Maintain accurate and up-to-date records of payment collections and customer accounts

- Resolve any payment discrepancies or issues in a timely and professional manner

- Work closely with the sales team to ensure all payments are received on time

- Provide excellent customer service by responding to inquiries and concerns related to payments

- Monitor and report on delinquent accounts to management

- Collaborate with the accounting department to reconcile accounts and resolve any discrepancies

- Maintain a positive and professional relationship with customers to ensure continued business and timely payments

- Keep up to date with company policies and procedures related to payment collections

Qualifications:

- High school diploma or equivalent

- Previous experience in payment collection or a similar role

- Strong communication and negotiation skills

- Excellent time management and organizational skills

- Proficient in Microsoft Office and accounting software

- Ability to work independently and in a team environment

- Attention to detail and accuracy

- Knowledge of collection laws and regulations is a plus

If you are a self-motivated individual with a passion for providing exceptional customer service and have experience in payment collection, we encourage you to apply for this exciting opportunity with Paradise Architectural PANELS & STEEL. Join our team and be a part of our continued success in the architectural panels and steel industry.

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