Service Engineer

The Services/Technical Support Engineer will be responsible for providing the technical support and training operations for customers, technicians and sales people. Job duties include but are not limited to monitoring of commissioning, qualification management, monitoring and metrological updating of test equipment.

Main Tasks:

• Undertake installation and commission of equipment supplied by the Company.

• Provide after-sales service for customers within agreed respond time.

• Recommend appropriate spare parts and service proposal to customer with objective of minimizing the lead time for trouble-shooting.

• To articulate the service issue with the customer and any follow up or revisit/additional work required to fix the instrument.

• Develop and maintain good rapport with customers and working colleagues for smooth operation of the business.

• Undertake any relevant tasks as may be directed by the superior from time to time.

Requirements:

• Minimum 5 years service experience in relevant scientific products.

• Certification as an electrician or electronics technician is an advantage.

• Clean drivers license

• Prior experience working with large LPLC and HPLC columns preferred.

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers