DATA ANALYTICS ENGINEER - REVENUE CYCLE

Description

About Us

Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. 

Our Mission

Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues. 

About the Role

Are you passionate about leveraging data to drive meaningful change? Callen-Lorde is searching for a dynamic Data Analytics Engineer (DAE) to join our mission-driven team, empowering data-supported decision-making by transforming complex information from clinical systems like Epic EHR into actionable insights. You'll design, develop, and deploy cutting-edge data solutions, build and refine our data warehouse, and champion data governance best practices across the organization. If you're ready to make a profound impact in a collaborative and innovative environment, we invite you to help us make a difference at Callen-Lorde!

Key Responsibilities

The Data Analytics Engineer (DAE) at Callen-Lorde is responsible for some of the following:

• Data Integration & Management:
  • Design, implement, and manage data pipelines to integrate data from Epic and other data & reporting systems.
  • Clean, transform, and prepare data from different sources for analysis, ensuring data integrity and consistency.
  • Collaborate with internal teams to understand data requirements and create effective data models.
  • Support and optimize Epic's reporting capabilities and develop custom reports based on clinical and operational needs.
• Advanced Analytics & Reporting:
  • Utilize data visualization tools (e.g., Tableau, Power BI) to create dashboards and interactive reports that provide actionable insights to clinicians, administrators, and leadership.
  • Analyze clinical and operational data to identify trends, patterns, and opportunities for process improvements.
  • Develop predictive models to improve patient care and optimize resources in the health center.
  • Ensure that data related to patient outcomes, appointments, diagnoses, and treatments are captured and accessible for analysis.
• Collaboration & Communication:
  • Work closely with Infrastructure Operations, A&I and data stewards across the organization, to ensure smooth data flows and troubleshoot data-related issues.
  • Collaborate with clinicians and stakeholders to identify key performance indicators (KPIs) and support data-driven decision-making.
  • Communicate complex data findings in a clear, concise, and actionable manner to non-technical stakeholders.
• Continuous Improvement:
  • Stay current with new technologies and tools in the field of data analytics and healthcare systems.
  • Proactively recommend and implement process improvements that enhance the accuracy, reliability, and efficiency of data management.

• Support the organization’s designated liaison to external regulatory agencies to assure contractual compliance in data reporting and submissions. This includes but is not limited to overseeing the validation and delivery of various Quality, Compliance and Grant reports essential.

Work Schedule: 

This is a full-time position with regular business hours. Occasional evenings and weekends may be required.

Benefits

Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. 

Qualifications

Education, Experience

• 3+ Years Experience in data analytics
• 3+ Years Experience in database engineering
• 2+years Experience in Healthcare data revenue cycle
• Deep expertise in at least one healthcare domain
• Advanced Proficiency in Microsoft Excel; including Pivot Tables
  • Experience with PowerQuery preferred
• Advanced Proficiency with the following Epic/OCHIN reporting tools and data systems: Cogito, Reporting Workbench, SlicerDicer
  • Epic Cogito Admin certification required
• Advanced Proficiency in SQL querying and report writing (advanced proficiency preferred)
• Proficiency with the following Epic/OCHIN reporting tools and data systems: Clarity

Desired Characteristics, Skills

• Strong communication, interpersonal and writing skills.
• Demonstrated knowledge of HIV/AIDS, Sexually Transmitted Infections (STIs) and transmission risks, and TGNB care.
• Demonstrated knowledge of city, state, national and global prevention strategies.
• Demonstrate cultural competence and a proven ability to work respectfully and effectively with diverse populations, including LGBTQ+ communities and people from various cultural, socioeconomic, and educational backgrounds.
• Commitment to community-based healthcare, understanding its vital role in promoting health equity and improving population health outcomes.
• Commitment to the mission of Callen-Lorde.