Cisco Licensing (SMARTnet) Specialist - Remote - United States

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Bachelor's Degree or relevant work experience., Strong knowledge of Cisco SMARTnet and related tools., Previous inside sales experience., Proficiency in Excel, including pivot tables and data analysis..

Key responsibilities:

  • Manage customer contracts and create SMARTnet quotes.
  • Work with account managers and sales teams on SMARTnet requests.
  • Track and maximize rebates and profitability through reports.
  • Oversee renewal processes for complex Cisco contracts.

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BlueAlly Scaleup https://www.blueally.com/
201 - 500 Employees
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Job description

 

Cisco Licensing Specialist Job Description  

 

 

Title 

 

Cisco Licensing Specialist 

 

Description 

 

As a key member of our BlueAlly team, the Cisco SMARTnet Specialist’s primary role is to support customers by managing BlueAlly’s customer contracts, creating SMARTnet quotes, providing documentation for SMARTnet orders, and working with account managers, inside sales, and purchasing on a variety of SMARTnet requests. This position works closely with various teams including account managers, inside sales and Cisco support teams. This role will promote and develop the Cisco branded maintenance service practice to increase both the initial attach rate and renewal rate 

 

Responsibilities 

  • Actively manage CSPP/Lifecycle rebates and generate additional profit on opportunities.
  • Understand how to run reports in Cisco’s funds manager and maximize rebates. Retroactively review all past orders <15 months and maximize profitability where available
  • Track all upcoming changes to the Cisco partner program.  By understanding the changes this individual will understand how to leverage BlueAlly for increased profit from a renewal.
  • Manage renewal process on large complex renewals that require attention to detail. Expert level CCW skills that will translate to CCW-R and all Cisco software programs and tools.

 

Position Requirements 

  • Previous inside sales experience
  • Strong knowledge of Cisco SMARTnet and the associated Cisco tools
  • Multitasking and attention to detail
  • Super-user in excel that is proficient in the creation of pivot tables and mining PID data
  • Strong time management and organization
  • Ability to work independently but also work together with the team
  • U.S. Citizen living in the U.S. due to certain Government customer requirements

 

Education 

  • Bachelor’s Degree (B.S./B.A.) or relevant work experience

 

Work Conditions 

  • 40-hour week and availability during standard office hours 
  • Location: United States (remote)
  • Computer-based position, sitting for extended periods (leading/attending virtual meetings)
  • Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
French
Check out the description to know which languages are mandatory.

Other Skills

  • Detail Oriented
  • Microsoft Excel
  • Multitasking
  • Time Management
  • Teamwork

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