Offer summary

Qualifications:

Experience in technical consulting, solutions architecture, or integrations., Strong proficiency in REST APIs and enterprise system integrations., Excellent interpersonal and communication skills., Relevant educational background in technology or related fields..

Key responsibilities:

Analyze client business needs and translate them into technical requirements.

Design, scope, and document technical solutions including API specifications and architecture diagrams.

Lead the delivery of complex integrations and automation projects, ensuring quality and timeliness.

Support clients and internal teams throughout project lifecycles.

Job description

About us

We are a fast growth Governance, Risk & Compliance (GRC) SaaS business. At Protecht, we are at the forefront of innovation, integrating cutting-edge AI technologies into our SaaS application, Protecht.ERM, and across our entire business. Our mission is to revolutionise enterprise risk management by leveraging AI to provide unparalleled insights and efficiencies.

The opportunity

As a Software Technical Solution Consultant, you’ll be the vital bridge between our clients and our internal teams. You will drive the technical success of client engagements by translating business needs into robust technical solutions for implementation, automation and implementation.

Working closely with clients, customer success, sales, engineering, and product teams, you’ll design technical solutions, scope and price projects, and lead their delivery with precision and confidence.

What you'll do

Work directly with clients to analyse business needs and translate them into technical requirements.
Develop Statements of Work (SOWs) and provide technical scoping, architecture, and cost estimates.
Design and document technical solutions, including API specifications, architecture diagrams, and integration workflows.
Configure and troubleshoot leading integration platforms
Lead the delivery of complex integrations and automation projects, ensuring on-time and high-quality outcomes.
Guide and support clients and internal stakeholders throughout the project lifecycle.
Troubleshoot issues related to REST APIs, integrations, identity management, and automation workflows.

What you'll bring

Prior demonstrated experience in technical consulting, solutions architecture or integrations roles.
Experience working directly with clients, creating and managing projects plans.
Experience creating and managing pr
Experience working with internal teams to scope, price and deliver technical projects.
Proven track record in Enterprise system integrations and automation
Strong interpersonal and communications skills.
Strong proficiency in REST APIs

Why Protecht?

At Protecht, a positive and super friendly culture awaits you, where learning is valued and supported. We empower our people through leadership, training, knowledge-sharing, and mentorship. Here are some of the perks of working with Protecht:

A highly flexible culture – our way of working lets people work across home and our offices.
A strong commitment to your learning and development - fortnightly dedicated L&D afternoons
Reward & Recognition programs
A strong focus on work / life balance with access to Birthday leave, bonus days, paid parental leave and long service leave.
Monthly social events
Competitive remuneration | Annual Performance Bonus | Novated Car Leasing
Generous Employee Referral program