Telemetry and Observability Architect

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Job Description

OBJECTIVES/PURPOSE

OBJECTIVES/PURPOSE
   As the Telemetry and Observability Architect, you will play a crucial role in the Platform Architecture team, part of Takeda’s Foundational Technology Platforms. Your primary responsibility will be to work with Platform Managers and recommend architecture standards that enhance telemetry, monitoring, and observability for our diverse infrastructure. This includes AWS, Azure, EKS containers, on-premises systems, Gen/AI workloads, and external SaaS platforms. You will:
•    Be recognized within IT and Takeda as an expert in telemetry, monitoring, and observability for cloud platform design and development.
•    Lead the evaluation and adoption of new observability technologies to improve operational visibility and performance.
•    Enable application owners/product teams to effectively utilize telemetry and monitoring tools for their cloud application workloads.
•    Develop and adopt solution architectures that optimize telemetry, monitoring, and observability practices in alignment with Takeda’s architecture principles, best practices, and business needs.
•    Contribute to Takeda’s cloud strategy by developing policies, standards, guidelines, and reference materials specifically focused on telemetry and monitoring.
•    Lead the continuous improvement of telemetry and observability capabilities, including governance, service models, and operational practices.
•    Provide architectural guidance and best practices for monitoring and observability solutions.
•    Collaborate with cross-functional teams to integrate telemetry solutions across multiple cloud environments and platforms.
•    Develop and maintain architecture standards and policies related to observability.
•    Ensure that monitoring solutions align with security and compliance requirements.

This role requires strong expertise in cloud platforms and observability tools, as well as excellent communication and collaboration skills. If you are passionate about transforming infrastructure through innovative observability solutions, we encourage you to apply.:

ACCOUNTABILITIES 

• ACCOUNTABILITIES 
  •    Be the go-to person for infrastructure architectural design related to telemetry, monitoring, and observability within cloud platform solutions.
  •    Innovate and experiment with new telemetry and monitoring services by designing and implementing Proof of Concepts (POCs).
  •    Develop comprehensive telemetry and monitoring strategy roadmaps that align with the company’s goals and future needs.
  •    Define and drive solution architectures that ensure scalability, reliability, and security in telemetry and monitoring.
  •    Provide technical leadership and mentorship to engineering teams to foster a culture of innovation and excellence in observability practices.
  •    Work closely with cross-functional teams, including engineering, operations, and business units, to understand their requirements and incorporate them into telemetry and monitoring architecture standards.
  •    Establish and enforce best practices in telemetry, monitoring, and observability design, implementation, and governance.
  •    Report on the state and direction of Takeda’s telemetry, monitoring, and observability environments periodically.
  •    Lead the integration of optimized telemetry and monitoring environments, ensuring performance and cost management.
  •    Design and enable telemetry, monitoring, and observability environments using leading APM/AIOPS solutions (such as Splunk, AppDynamics, ThousandEyes, ServiceNow).
  •    Utilize cloud-native monitoring services and integrate them with enterprise telemetry tools like Splunk

EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS: 
Required:

•    Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
•    7+ years of experience spanning multiple IT disciplines including technical architecture, networking, DevOps, middleware, database management, or operations.
•    6+ years of experience designing and enabling telemetry, monitoring, and observability environments using leading APM/AIOPS solutions (Splunk, AppDynamics, ThousandEyes, ServiceNow desired).
•    5+ years of experience spanning multiple IT disciplines including technical architecture, networking, DevOps, middleware, database management, or operations.
•    5+ years of experience with multi-cloud, distributed, and hybrid cloud environments.
•    2+ years of experience with infrastructure automation (Infrastructure as Code, configuration management).
•    Working knowledge of DevOps CI/CD technologies and lifecycle.
•    Demonstrated experience with IT service management integrations.
•    Strong knowledge of hybrid cloud security principles and best practices.
•    Excellent problem-solving skills and ability to work on complex projects.

Preferred: 

• Experience as a team lead is strongly preferred.

• Ability to drive continuous improvement and experience working with change management or internal communications teams.

• Experience working with virtual/Agile teams in different locations, aligning and adapting different work, culture, and communication styles.

• Experience with designing and development of pharmaceutical life science products.

Relevant AWS certifications (AWS Certified Architect) are desired.
Experience working in a life sciences environment and/or familiarity with Takeda is desired.

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