Offer summary

Qualifications:

Strong background in process improvement methodologies such as Agile, Lean, and Design Thinking., Experience in providing technical training and coaching in continuous improvement practices., Ability to develop and maintain reporting tools and performance metrics., Bachelor's degree or higher in a relevant field, with proven leadership skills..

Key responsibilities:

Lead and coach a team of process improvement professionals.

Partner with stakeholders to foster innovation and manage transformation.

Develop and maintain reporting structures, scorecards, and performance metrics.

Identify opportunities for process simplification and continuous improvement.

QBE North America is a global insurance leader focused on helping customers solve unique risks so they can focus on their future. Part of QBE Insurance Group Limited, QBE North America reported gross written premiums of $7.6 billion in 2023. QBE Insurance Group's 2023 results can be found at www.qbe.com. Headquartered in Sydney, Australia, QBE operates out of 27 countries around the globe, with a presence in every key insurance market. The North America division, headquartered in New York, conducts business through its insurance company subsidiaries. The actual terms and conditions of any insurance coverage are subject to the language of the policies as issued. QBE insurance companies are rated "A" (Excellent) by A.M. Best and "A+" by Standard & Poor's. Additional information can be found at www.qbe.com/us or follow QBE North America on Facebook. Careers at QBE: Explore the possibilities of growing your career with a company that encourages employees to imagine, invent and think creatively — whether they’re in underwriting, sales, claims or marketing. Learn more at https://www.qbe.com/us/careers.

Job description

Primary Details

Time Type: Full time

Worker Type: Contingent Worker

The purpose of this role is to drive a culture of Continuous Improvement (CI) by providing technical training and coaching in Agile, Lean, Design Thinking, and CI. The role involves partnering with stakeholders to foster innovation, champion change, and manage transformation across business lines. This role includes leading a team of process improvement professionals, providing best practice frameworks for projects and programs. Key areas of focus include collaboration with key stakeholders, leading a team to develop and maintain reporting tools and optimize business improvement strategies.

Responsibilities:

Enable team members to contribute to business unit strategy discussions related to process simplification.
Derive insights, develop strategy, and identify opportunities for the business unit.
Manage the implementation of scorecards, reports, and performance metrics for teams.
Build and maintain effective partnerships with stakeholders.
Effectively manage reporting continuous improvement programs and business analysis processes.
Develop and support holistic reporting structures and tools.
Review business effectiveness and initiate best practices and innovations.
Ensure compliance with legislation, policies, and procedures.
Lead team members to derive trends, conclusions, and recommendations from data.
Solve business problems, understand root causes, and drive improvements using data.
Actively coach, mentor, and liaise with BI colleagues for optimum performance.

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How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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