Group Product Manager, Internet

Today, we live in a world where everything has become convenient. Now you can get a ride anywhere, buy anything, answer any question with just a couple clicks on your phone. Convenience isn’t a luxury, it’s an expectation.

So why not renting? It’s still a chore to get utilities set up, buy renters insurance, get air filters changed, handle pest control, and more.

That’s why we’ve built the world’s first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers.

We’re passionate about turning friction into triple win experiences for residents, property managers, and investors. That way renting can be easy and rewarding for everyone.

And now you can join us. Apply today to join 200+ passionate, creative people who strive to make a difference each day so residents, property managers, and investors all win; creating the ultimate Triple Win.
 

About the Role

Our newly launched Group Rate Internet product aims to revolutionize how single-family rental properties deliver high-speed internet to residents, creating tangible value through better experiences and cost savings.

We are seeking a senior product leader for our Group Rate Internet (GRI) business line—a strategic GM-style role responsible for market success, partner growth, and product scale. As Group Product Manager, you will set the vision, roadmap, and operational plan for this high-growth initiative. You bring a blend of business strategy, technical fluency, and team leadership, and are energized by turning market whitespace into scalable product value.

You will champion the GRI vision, delivery and execution across the company and set the long-term roadmap.   As a player-coach you will lead other product managers owning a critical part of the product while driving the larger strategy forward. 

Key Outcomes

• Market Leadership: Define and deliver a multi-year product strategy that establishes GRI as the category-leading internet solution for single-family rentals.
   
• Business Growth & Revenue: Develop and execute a plan to grow the product to a multi-million dollar ARR business line within two years.
   
• Customer Experience Enablement: Define, deliver, and continuously improve the internal processes and systems that enable a streamlined, best-in-class Group Rate Internet (GRI) experience for both customers and residents.
• Strategic ISP Partner Expansion: Expand our product availability to 90%+ of managed single-family rental properties across the U.S.
   

Key Competencies

Product Strategy & Vision

• Define and articulate a compelling long-term vision and strategy for the Group Rate Internet product.
   
• Conduct deep market analysis, competitive research, and customer discovery to identify and champion new opportunities for growth and innovation.
   
• Build and present business cases to the executive team to secure investment for new products and strategic initiatives.
   
• Own the strategic product roadmap, setting clear priorities for the team and ensuring alignment with all key stakeholders.
   
• Guide the strategic direction of our integrations with ISPs, Property Managers and the systems they use.

People Leadership & Team Development

• Lead, mentor, and grow other product managers, empowering them to do their best work and develop their careers.
   
• Establish and model best practices for the product development lifecycle, from discovery and validation to launch and iteration.
   
• Foster a highly collaborative and results-oriented environment within your team and across the organization.
   

Business & Stakeholder Management

• Manage relationships with executive leadership, sales, marketing, and customer success.
   
• Define and analyze the key performance indicators (KPIs) for the product, regularly reporting on business performance to the executive team.
   
• Use data to make high-stakes investment and prioritization decisions, balancing short-term wins with long-term strategic objectives.
   

About you 

• 8+ years of product management experience, including 3+ years leading other product managers and owning major product lines, platforms, or P&Ls. You’ve operated at the GM or platform-lead level and can speak to both product execution and business results
   
• Experience defining a multi-year product strategy and presenting compelling business cases to executive leadership.
   
• Exceptional communication and influencing skills, with the ability to build strong relationships with both internal executives and external partners.
   

Bonus Skills

• Experience in proptech, SaaS, or telecommunications industries
• Deep understanding of two-sided marketplaces or platform business models
• Experience managing complex B2B2C products
   

We understand that not everyone meets 100% of the qualifications. However, this role requires meaningful experience in technical product management. If you believe you can thrive in this environment and can scale this product nationally, we encourage you to apply

Our Core Values

• Pirate ship, not a cruise ship. Bias towards action.
• Massive growth takes massive growth. We embrace challenges to increase our impact.
• Grow the pie. We focus on results so our customers & their customers win. Triple Win!
• Purple heart. We put the team before ourselves.
• Extreme ownership. See something? Say something; right the ship to get us back on course.
• Be a moment maker. We aim to shatter the status quo.

REMOTE WORK STATEMENT

This position is a remote-first, work-from-home position within the Eastern Standard Time zone.  Second Nature is committed to creating a culture and workplace where remote work fosters collaboration and connections and is a vital part of our company story and success. To be successful in a remote work role at Second Nature, you must:

• Be available during your scheduled working hours and give your full attention to the completion of your Second Nature job 
• Have a quiet, professional, distraction-free environment in which to complete your work
• Have access to your own reliable high-speed internet connection
• Attend our bi-annual in-person company meetings (Second Nature will reimburse the cost of your business travel per company guidelines)

WHY SECOND NATURE?

• Health First: Medical, Dental, Vision, & Life Insurance, 401K Plan
• Location: Work remotely from anywhere in the US
• Flexibility: Open PTO and sick days
• The Product: Beyond the 7 awards and 5-star reviews, our clients and customers love what they can do with a fully managed RBP
• Diverse, inclusive culture: We embrace employees from all backgrounds with openness and respect 
• Training: A supportive team to help you grow and unlock your full potential
• Growth: The opportunity to get in on the ground floor of a fast-growing startup
  
   

The anticipated annual salary range for this role is approximately $190,000 - $210,000, pending final budget and candidate qualifications. This role does not have any variable compensation. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

Second Nature is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We take action to ensure equal employment opportunities for all candidates and employees and to provide employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by federal and/or state law.