Offer summary

Qualifications:

Basic understanding of medical records and healthcare documentation., Ability to learn and adapt quickly in a fast-paced environment., Dependability and team-oriented attitude., Good time management skills to process requests within 24-48 hours..

Key responsibilities:

Process medical record requests accurately and efficiently.

Maintain confidentiality of protected health information (PHI) in compliance with HIPAA.

Monitor incoming requests through various channels and prioritize tasks.

Assist with overflow processing during high volume periods.

Job description

Who We Are: With a diverse team of more than 800 people, HealthMark is set apart by our culture, commitment to excellence, and dynamic contributors. We believe in fostering growth, celebrating success, and providing opportunities for every team member to thrive. Joining HealthMark means being part of a thriving organization recognized as a Top Workplace by USA Today. Not only that, but we’ve made it on the Inc. 5000 list of fastest-growing companies for ten years.

Not only will you get to contribute to the healthcare ecosystem by making health information more accessible to patients, you will also join a forward-thinking team of innovators who are passionate about the work we do and the people we serve.

What We Do: HealthMark is a mission to revolutionize how medical records are released to patients, providers, and other stakeholders. We provide tech-enabled solutions that help health systems, hospitals, FQHCs, provider-led networks, and other care providers deliver the right medical records to the right patient.

What We Offer:

A collaborative and supportive work environment that values your ideas
Opportunities for professional development and career advancement
Competitive benefits, including medical, dental, and vision insurance, 401k matching, remote opportunities, paid time off, and a paid volunteer day of your choice
The chance to make an impact in the health information field every day

Join us in shaping the future of the release of information!

Location: Remote-

Entry-level job duties include, but are not limited to:

Processing medical record requests
High volume and fast-paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain a consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties

Qualities that the candidate for this position should include:

Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more

In accordance with our company policy, full-time employees are eligible for the following benefits:

Health Insurance Plan Options with Company Coverage
Vision and Dental Plan Options
STD, LTD, Life, and Life A&D
Competitive Paid Time Off, including Paid Holidays
401(k) Plan Offering with Employer Matching

Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

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