Offer summary

Qualifications:

Fluent in Finnish and English, with proficiency in at least one Scandinavian language., Minimum of 3 years' experience in order processing, customer service, or administrative roles., Experience with ERP systems, preferably SAP, and strong Microsoft Office skills., Educational background in commercial or technical fields..

Key responsibilities:

Manage and process customer orders in the ERP system, ensuring accuracy.

Coordinate internal and external purchase orders to meet delivery deadlines.

Support project management with shipment planning and documentation.

Assist sales and realization teams with administrative tasks and customer documentation.

Job description

Kardex is a global industry leader in automated storage and retrieval solutions, trusted by companies worldwide to optimize their intralogistics. With innovative systems, smart software, and a strong customer focus, we help businesses improve efficiency, space utilization, and performance. In the Nordics, our passionate team works across countries to deliver tailored solutions that make a real impact.

Are you a structured, detail-oriented professional with a passion for systems, processes, and smooth coordination? Kardex is looking for a Finnish-speaking Back Office Administrator to join our New Business team in the Nordics.

In this role, you’ll play a central part in ensuring our customer orders are efficiently processed from sales handovers to invoicing. You will work closely with both sales and project management teams and act as key support for internal and external stakeholders.

Your tasks

You’ll ideally be based near our offices in Lillestrøm, Norway or Jyväskylä, Finland, and we see it as a plus if you can work partly on-site. However, for the right candidate, we are open to remote work from other locations within the Nordics.

At Kardex, we value precision, ownership, and collaboration. In this role, you’ll contribute directly to our operational excellence and customer satisfaction across the Nordic region.

Key Responsibilities

Order Handling & Coordination

Enter and manage customer orders in our ERP system (SAP), ensuring data accuracy and completeness

Clarify commercial and technical aspects related to orders and configurations

Coordinate internal and external purchase orders to meet delivery timelines

Track order changes, goods receipts/issues, and incoming/outgoing invoices

Support project management with shipment planning, documentation, and reporting

Process & System Support

Maintain ERP master data and support system-based process improvements

Assist sales and realization teams with administrative tasks and customer-related documentation

Ensure timely and accurate invoicing, including credit/debit notes

Qualifications

Fluent in Finnish and English, with proficiency in one Scandinavian language

Experience with ERP systems (SAP preferred) and strong Microsoft Office skills

At least 3 years’ experience in order processing, customer service, or administrative roles

Educational background in commercial or technical fields

Accurate, structured, and comfortable handling multiple tasks in parallel

A true team player with a proactive mindset and strong communication skills

Your profile

What We Offer

A key role in a growing international company, with real impact on operations

Hybrid work flexibility – with the option to work remotely if not near an office

Supportive and skilled colleagues across departments and countries

Continuous learning and development in a stable, value-driven organization

If you thrive in a fast-paced environment where precision and collaboration matter – and want to contribute to shaping efficient customer delivery processes – we’d love to hear from you.

Apply today and become a vital part of Kardex Nordic!

Required profile