Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Personal Lines Account Analyst to join our growing team in Greensboro, NC! 

The purpose of the Personal Lines Account Analyst is to assist the customer success representative (CSR) in providing prompt, efficient, and high-quality customer service within a high-volume insurance center.

How You Will Contribute: 

Handle new policy applications, process policy changes, and assist with policy renewals.

Enter and maintain accurate data in insurance systems.

Communicate with policyholders, agents, and other stakeholders to address inquiries and resolve issues.

Maintain accurate records of claims, policies, and other related information.

Address issues with policies, ensuring timely resolution.

Perform various administrative duties, including making phone calls and scheduling appointments.

Licenses and Certifications:

Property & Casualty Producer Insurance License in good standing

Skills & Experience to Be Successful:

2+ years of customer service experience
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher.
Problem solving, critical thinking, excellent written and verbal communication, and other basic office skills.
High school diploma

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

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