General Liability Adjuster

K2 Claims Services, LLC (“K2 Claims”), a subsidiary of K2 Insurance Services, is seeking a full-time General Liability Adjuster to join its team. This position will be primarily remote with occasional meetings and/or projects located in our offices in San Diego, California or Harrisburg, Pennsylvania.

The preferred candidate will have 5+ years of liability experience in commercial and homeowner liability claims. The candidate should be a self-starter and motivated to help build a world-class TPA.

K2 Claims offers the opportunity to join an established company in growth mode.  K2 Claims is a third-party administrator that services property, general liability, auto, professional liability and worker’s compensation claims for specialty programs. Our pay and benefits program includes competitive salary, bonus plan, medical, dental, and vision insurance with no waiting period, paid time-off in year of hire, and 401(k) with employer match.  

The General Liability Adjuster  job responsibilities and expectations will include: 

• Handling claims pursuant to state specific insurance regulations along with K2 Claims’ Best Practices.
• The ability to handle low exposure to complex liability claims in a broad spectrum of claims types including dog bites, slip/falls, wrongful evictions, general business disputes, assumption of risk type claims, etc.
• Investigating liability which may include obtaining statements from involved parties, analyzing documents/relevant facts and evaluating damages.
• Negotiating settlements within your provided settlement authority.
• The ability and understanding to analyze risk transfer options and/or insurance priority (e.g. time of risk).
• The ability and organization skills to handle time sensitive demands and/lawsuits.
• Referring claims to subrogation and/or SIU.
• Writing detailed large loss reports regarding the claim, recommended reserve/settlement authority and/or plan of action for sr. management and our clients.
• Analyzing coverage and preparing detailed reservation of rights and/or coverage declination letters.
• Manage litigated cases including referring to counsel, establishing a litigation plan and legal budget and providing settlement authority pursuant to delegated authority.
• Must obtain and maintain required adjuster licenses.
• The position may require some travel for training, mediations, and/or trials. 

Ideally, the General Liability Adjuster will have the following education and experience:          

• A Bachelor’s Degree.
• Previous experience handling liability claims for several types of programs including homeowners and commercial programs in a TPA and/or insurance carrier environment.
• Familiarity with multiple states’ statutory requirements regarding claims handling requirements.
• Strong customer service focus.
• Excellent verbal and written communication skills. 
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in Word, Excel, and Outlook.
• Flexibility for occasional business travel.

Annual salary: $90,000 - $105,000