Chief Transformation Officer

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The Oregon Department of Justice (DOJ) Division of Child Support is seeking a natural change agent to join our Executive team, as the Chief Transformation Officer (Child Support Manager 2). The Chief Transformation Officer is a brand-new, essential role responsible for leading and managing high-impact initiatives that align with the organization's strategic goals. This role will work closely as a liaison between divisional leadership and business stakeholders to plan and execute initiatives that drive program growth, reduce costs, improve efficiency, or enhance program capabilities—with the ultimate goal of fulfilling the program’s mission of supporting parents to support children.

The Oregon Child Support Program, administered by the Division of Child Support, is part of the federal child support program, which is one of the top four anti-poverty programs in the nation. Become part of a human services program whose mission is supporting parents to support children. Your contributions will make a real difference in the lives of Oregon’s most valuable resource—our children.

As a member of the Executive Team, the Chief Transformation Officer will be a visionary leader and strategic change agent who brings a deep commitment to organizational transformation, grounded in the mission of the Oregon Child Support Program. The ideal finalist will be passionate about equity, inclusion, and systemic change to better support Oregon families. This role requires someone who inspires and empowers others, approaches challenges with creativity and purpose, and is driven by the values and mission of the Oregon Child Support Program. If you are energized by the opportunity to make a meaningful, lasting impact through strategic initiatives that promote equity and improve lives, we want to hear from you.

As a change agent, the Chief Transformation Officer is responsible for the implementation, monitoring, and continued updating of the Oregon Child Support Program’s Strategic Plan, with the assistance of the Strategic Initiatives Coordinator (Operations & Policy Analyst 3). The Chief Transformation Officer is a key player to ensure successful implementation of initiatives by leveraging cross-functional collaboration, project and change management practices, and data-driven decision-making. An essential aspect of this role is analyzing and removing systemic barriers, fostering inclusiveness, and creating meaningful change for parents, especially for underrepresented communities. It is critical that our Chief Transformation Officer looks at things with an inclusive equity lens, and maintains a global perspective. This position will embed change into the structures and operating model of the program to ensure continuity of success.

The Chief Transformation Officer ensures that the performance objectives and goals of the division, program, and department are met, assists in the development of the division’s budget, and monitors expenditures. This position ensures work is completed in accordance with the program and division’s mission, federal and state laws, and department policy. This position plays a leadership role in the statewide Oregon Child Support Program, represents the program at community and civic intergovernmental activities, including at the national level.

This position supervises the Division of Child Support Communications and Education teams through a senior manager direct report. The Communications and Education teams are responsible for the coordination, development, and delivery of internal and external program education and outreach and program communications, including the program website, intranet, and publications. This position also supervises the Strategic Initiatives Coordinator, a member of senior management. In a non-supervisory capacity, this position will provide direct support and coaching to frontline managers and supervisors as they help and support employees through transitions.

You will find that we embrace an inclusive and supportive work environment and respect the diverse perspectives, knowledge, and experiences of our colleagues and those seeking to join the organization. We strive to build an inclusive, mission-driven, and performance-oriented workplace where all individuals are welcomed and appreciated, leading to increasingly higher levels of fulfillment and success. Apply today!

We are also recruiting for the Strategic Initiatives Coordinator (Operations and Policy Analyst 3) REQ-182272. Interested candidates who meet the qualifications are encouraged to submit applications for both positions.

State Management Service personnel are responsible for understanding the Department of Justice’s affirmative action goals and objectives and to develop and implement plans to meet them. In addition, all managers of the Department must recognize the value of individual and cultural differences, create work environments where individuals’ differences are valued, and consistently treat staff, colleagues, customers, stakeholders, and partners with dignity and respect.

This is a Salem-based position, with potential for some remote work.

OUR IDEAL CANDIDATE WILL HAVE

• Six years of supervision, management, or progressively related experience.

OR

• Three years of supervision, management, or progressively related experience AND a bachelor’s degree.

AND

• Naturally driven to lead and implement transformative initiatives.
• Aligns change initiative with the program’s strategic goals.
• Commitment to fostering inclusiveness and addressing barriers.
• Focus on measurable impact and sustainable improvement.
• Experience in organizational change management.
• Familiarity with project management principles.
• Possess effective communication skills both verbal and written and including public speaking to  a variety of audiences.
• Possess strong time management skills and be able to effectively balance delivery of on-going operational services with the accomplishment of work that supports attainment of long-term goals.
• Skill in organizing work efficiently and exercising independent judgment in making appropriate decisions concerning work methods.
• Ability to manage multiple tasks under deadline pressure.
• Ability to learn and work within specific business line operations, policies, and procedures affecting assigned work.
• Possess a strong customer service ethic.
• Possess strong analytical skills.
• Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges. Adverse findings will be evaluated to determine eligibility for the position.

WHAT'S IN IT FOR YOU

• Permanent, full-time employment in Oregon’s capital city.
• Excellent health insurance, and very low premiums: 95-99% employer-paid medical, vision, and dental for you and your family.
• Pension and retirement programs.
• Vacation, sick leave, paid holidays, in addition to special paid time off.
• Become a valued member of the State’s management team.
• A public service-minded and mission-driven workplace where your contribution matters and is recognized.

For more information about our benefits, you can learn here.

Application Process

Candidates from diverse backgrounds are encouraged to apply. The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age, or disability, and is committed to workplace diversity.

• Click “Apply” and complete the online application and all supplemental questions.
• Attach your resume.
• Attach your cover letter.
  • In your cover letter, please tell us how your training, education, and work experience have prepared you for this role.

ALL APPLICANTS: You will only have one opportunity to upload the required resume and cover letter. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both requested documents didn’t attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov. Any materials emailed will be associated on your behalf if received before the posting deadline.

CURRENT STATE EMPLOYEES: Log in to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply," update your employee profile to reflect your Education, Skills, and Job History (including your current job). ​

For additional information regarding working for the Department of Justice and application assistance, click HERE.

Oregon Department of Justice
1162 Court St NE
Salem, OR 97301
doj.recruitment@doj.oregon.gov.

Phone: (503) 947-4328
Fax: (503) 373-0367