Offer summary

Qualifications:

Bachelor’s degree in business, marketing, communications, or related field., 3-5 years of experience in account management, preferably in video production or media., Strong knowledge of video production processes and terminology., Excellent communication and interpersonal skills..

Key responsibilities:

Serve as the main point of contact for clients and agency partners.

Manage project timelines, budgets, and deliverables.

Coordinate and oversee the production process from creative handoff to completion.

Develop strategies to grow and retain client accounts.

Job description

What We Do

We design, implement and optimize breakthrough content production models, delivering simplicity, efficiencies, and the connectivity and consistency of content that powers brand growth

Our flexible models combine content experience, production solutions, and global delivery.
We bring ideas to life in all mediums, all channels and all stages of the production process. We multiply and lead with innovative technologies including real-time 3D, virtual production, automation and generative content.

Who We Are

Born from the leading creative and media agencies and engineered for a data-driven world, we provide scaled content solutions, industry-leading content development, production excellence and unmatched global delivery capabilities.

You won’t find a more diverse set of clients or projects. We work in every medium in every market. You’ll deepen your expertise while stretching in new directions—with support.

We believe building a community that fosters growth, belonging, and connection is as rewarding as the work itself.
Come for the work. Stay for the people.

Reports to: Group Account Director
Location: Jersey City, Remote
Hourly Rate: $90 - $100/hr

Job Description

We are seeking an experienced and enthusiastic Delivery Lead to join our team in a pharmaceutical client-facing role. The ideal candidate will have a strong background in account management, excellent communication skills, and a deep understanding of the video production industry. As an Delivery Lead, you will be a primary point of contact for our clients and agency partners, ensuring their needs are met and projects are delivered on time and within budget.

Key Responsibilities

Serve as a main point of contact for clients and agency partners, providing exceptional customer service and maintaining positive relationships.
Understand clients' objectives and requirements, and effectively communicate these to the production team.
Manage project timelines, budgets, and deliverables.
Coordinate and oversee the production process from creative handoff to completion, ensuring all client expectations are met.
Develop and implement strategies to grow and retain client accounts.
Prepare and present proposals, quotes, and contracts to clients.
Regularly update clients on project progress and address any concerns or changes promptly.
Collaborate with the creative, production, post-production, and finance teams to ensure project success.
Monitor industry trends and competitor activities to provide insights and recommendations.

Qualifications

Bachelor’s degree in business, marketing, communications, or a related field.
Minimum of 3-5 years of experience in account management, preferably in the video production or media industry.
Strong knowledge of video production processes and terminology.
Excellent interpersonal and communication skills.
Ability to multitask and manage multiple projects simultaneously.
Highly organized with strong attention to detail.
Proactive problem-solving skills and ability to handle challenging situations with professionalism.
Proficient in Microsoft Office Suite and project management software.

What We Offer

Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and creative work environment.
The chance to work with a talented team on exciting and diverse projects.

If you are passionate about video production and have a talent for building strong client relationships, we would love to hear from you. Apply today to join Omnicom Production and be a part of our creative journey!

US Pay Range

$90—$100 USD

We are committed to fostering an environment ripe for creativity and variety of thought and it starts with you.

All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Please refer to our privacy policy here.

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