Transportation Planner

Wow Bao is seeking a dedicated and highly motivated Transportation Planner for our new food production facility in Forest City, NC. This role is integral to ensuring the efficient, timely, and cost-effective movement of goods in and out of our entire network, including our manufacturing plant. The ideal candidate is a detail-oriented self-starter with a passion for logistics, strong organizational skills, and a drive for continuous improvement.

You will play a vital role in our operations, working cross-functionally with Customer Service, Supply Planning, Raw Materials Planning, Production, and Shipping/Receiving teams to optimize transportation and contribute to overall plant performance.

The manufacturing facility is set to open later this year in Forest City, North Carolina. This full-time position is initially remote/hybrid. Once construction is complete and office space becomes available, the position will transition to an on-site schedule, working from the office five days a week.

This is an exciting opportunity to have a direct impact on the operational efficiency of our plant. If you're passionate about transportation logistics and enjoy working in a fast-paced, team-oriented environment, we’d love to hear from you!

ABOUT WOW BAO

At Wow Bao, we believe that life is too short for uninspired food. We’re here to transform the Asian Street Food experience from every day and expected to extraordinary and inventive. Wow Bao is the fastest growing Frozen Asian Snack brand in the United States growing retail sales over 370% in 2024. Through strategic relationships with retail partners Wow Bao is now available in over 15,000 grocery stores nationwide!

Wow Bao has a long history of manufacturing restaurant quality food, that started in 2003 when the first Wow Bao restaurant location was opened. Today, our omni-channel brand operates several Chicago restaurants, airports, virtual kitchens, and universities. Wow Bao is poised for continued growth within all its verticals, as well as in the corporate setting.

Wow Bao is the only brand to be recognized three times by Fast Casual magazine as a Top 100 Movers & Shaker. Ranked no. 1 in 2019 and 2022 and no. 4 in 2023, we are the only brand to have the honor more than once.

WE FOSTER A CULTURE OF CARING

At Wow Bao, every team member leads from a place of care. Whether it’s our guests or employees, we put people first. We strive to inspire, motivate, and appreciate one another every day. We live by the golden rule and treat everyone with kindness, empathy, respect, and a healthy dose of humor. We take our work, not ourselves, seriously.

Requirements

RESPONSIBILITIES (Other duties will be assigned as needed)

• Develop and execute weekly transportation plans to meet shipping and receiving requirements.
• Build and maintain strong relationships with carriers and logistics providers.
• Monitor shipments and resolve issues proactively to ensure on-time delivery.
• Scheduling inbound and outbound appointments with carriers at warehouse, making sure to keep schedules up to date
• Coordinate closely with internal stakeholders to align transportation with production and inventory plans.
• Identify and implement opportunities for process improvements in transportation and logistics workflows.
• Maintain accurate documentation and data tracking for shipments and carrier performance.
• Support inventory accuracy and flow by aligning transportation plans with warehouse capacity and demand.
• Collaborate with the Shipping/Receiving team to ensure seamless handoff and clear communication.
• Adapt quickly to changing priorities and resolve logistical challenges with urgency and creativity.

Qualifications & Skills

• 2+ years of experience in logistics, transportation planning, or supply chain operations (preferred).
• Strong understanding of carrier operations, freight management, and logistics best practices.
• Experience with shipping/receiving and/or inventory management is a plus.
• Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
• Highly organized with strong attention to detail and a focus on execution.
• Effective communication skills and a collaborative working style.
• Willingness to ask questions, learn new systems, and drive continuous improvement.
• Proficiency with transportation management systems (TMS), ERP software, or Microsoft Excel is a plus.

What We’re Looking For

• Self-starter who takes initiative and ownership.
• Goal-driven mindset with a passion for logistics and operations.
• Ability to manage multiple competing priorities with poise.
• Adaptable team player with a strong sense of urgency and accountability.

Physical Demands:

• Must be able to access and navigate all areas of the facility.
• Frequent standing, walking, bending, and lifting up to 50 pounds at a time.
• Ability to work in various work environments including cold environments for extended periods.
• Prolonged periods sitting at a desk and working on a computer.

Wow Bao is an Equal Opportunity Employer

Benefits

• Health Insurance (medical, dental, vision)

• 401(k) Retirement Plan

• Voluntary life insurance

• Voluntary disability insurance

• Paid Time Off
• Employee Discount Programs with Perkspot and Working Advantage

• We foster a culture of CARE