Job description

A fantastic opportunity to work in a 4 star hotel in Cyprus. A professional friendly environment. Employer offers in addition to salary accommodation and food. Salary subject to experience and wether or not candidate needs accommodation.

RESPONSIBILITIES:

Complete the full range of restaurant duties: prepare/set up tables, stations, clean equipment; greet and escort guests/customers to their tables; present menus; provide detailed information; offer recommendations; up-sell additional products; take accurate food and drinks orders; communicate details to the kitchen or bar staff: serve food and drink orders; process bills; handle payments.
Assist with managing shift activities in the restaurants and other related areas.
Train and coach team members so they develop their system knowledge and personal skills.
Assign duties to subordinates, resolve issues/problems, and encourage other team members to ensure service standards and company policies are achieved.
Respond to guests' needs and requests, resolve issues/complaints/problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Work proactively, focusing on delivering standards whilst maximizing revenues.
Build strong relationships with other personnel from kitchens, bars, room service, etc.
See Job Description for full list of responsibilities.

Requirements:

High school graduate or equivalent.
Minimum 1 year of restaurant waiter experience, or in the catering/hospitality sector.
Having attended a hotel/catering school as well as having previous experience in a similar luxury hotel, will be considered additional advantages.
Exceptional customer service skills.
Excellent interpersonal and communication skills (verbal and written).
Active listening skills.
Must speak, read, and write English; knowledge of additional languages (Russian, etc.) will be considered an additional advantage.