Offer summary

Qualifications:

Bachelor's degree in Business Administration, Human Resources, or a related field., Minimum of 3 years of benefits experience and 2 years in business or data analysis roles., Strong proficiency in Excel and analytical skills., Excellent communication, organizational, and time management skills..

Key responsibilities:

Serve as the subject matter expert on benefit program procedures and processes.

Define business requirements and support functional design efforts for development requests.

Develop and maintain relationships with benefit vendors to ensure seamless service.

Coordinate reporting requests and support process improvements within benefit program administration.

Job description

Key Responsibilities

Serve as the Subject Matter Expert on benefit program procedures and processes in being the bridge between vendors and IT Solutions.
Define business requirements and support functional design efforts for development requests.
Develop and maintain strong relationships with benefit vendors to ensure seamless integration and service delivery.
Oversee production support scope in working on the program administration.
Coordinate business testing efforts in IT Solutions and follow the development lifecycle
Support the day-to-date process execution on benefit programs.
Identify opportunities for process improvements and automation within benefit program administration.
Coordinate reporting requests of internal/external stakeholders on benefit program data

Key Qualifications

Minimum Requirements

3+ years of benefits experience
2+ years of business analyst, data analyst or similar role experience
Experience in defining requirements and using data to draw business insights
Bachelor's degree in Business Administration, Human Resources, or a related field.
Strong proficiency in Excel.
Excellent organizational and time management skills.
Strong investigative, analytical skills
Exceptional communication and interpersonal skills.
Ability to work effectively in a fast-paced, dynamic environment.
Languages: Fluent in English (additional languages are a plus).

Cultural Awareness: Demonstrated understanding of working in diverse cultural environments.

Preferred Requirements

Required profile