Minimum of 2 years of remote customer service experience., Proficiency in using Windows computers and high-speed, wired internet., Ability to pass a background check and complete a video voice assessment., Excellent communication skills and typing speed of at least 40 words per minute..
Key responsibilities:
Assist donors through customer service interactions.
Support non-profit initiatives by providing excellent service.
Follow instructions and maintain professionalism in a remote setting.
Work flexible hours with the ability to set your own schedule.
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You don’t need more people—you need the right ones.At this stage, team size doesn’t equal team strength. It’s not about how many hands are on deck—it’s about who’s truly equipped to carry the vision with you.You’ve done the hard part: building a business that works. Now, it’s about surrounding yourself with people who don’t just execute…They elevate.Because the wrong hire doesn’t just cost money—it costs time, energy, trust, and momentum. That’s why I don’t believe in “hopeful hires.” I lead full-cycle recruiting and team-building strategy for growth-stage CEOs who aren’t just filling roles—they’re building lean, high-performance teams built for scale.Here’s how we do it:✔️ Role clarity rooted in your business goals (not guesswork)✔️ Strategic sourcing & filtering systems to attract A-players✔️ Interview, onboarding, and retention processes that stick✔️ People who get it—no babysitting requiredThis is hiring for where you're going, not where you’ve been.Strategic. Aligned. Scalable.The kind of team that makes you say, “I didn’t know it could feel this easy.”If your business is already growing, let’s make sure your team is built to grow with it.👉 Drop a “SCALE” in my inbox, and let’s build something great.
Join our team to support our non-profit initiatives by assisting donors through excellent customer service. Your role will be crucial in helping us achieve our mission and making a difference in the community.
Requirements
Independent Contract Position
Must be in the United States of America: States excluded are California, Delware, Massachusetts, Louisiana, West Virginia, Wyoming, Vermont, and South Dakota.
Must be 18 years of age or older
2+ years of remote customer service experience
2+ years of remote call center experience
Must be able to pass a background check
Windows computer required (No Mac or Chromebook)
High speed, hardwired internet (No wifi, satellite, or cellular)
Must have a USB, noise cancellation, hardwired headset (No bluetooth or wireless headset)
Quiet, professional workspace
Typing speed of 40 words per minute or more
Intermediate level of computer proficiency
Great communication skills
Able to follow instructions
Must be willing to complete a video voice assessment
Benefits
Flexible hours with 24/7 availability
Set your own schedule
Pay rate of $0.20 to $0.32 per talk minute ($13 to $15 per hour)
No sales!
No outbound calls!
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.