Remote Client Support Specialist

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong verbal and written communication skills., Comfortable using digital tools such as email and online forms., Reliable internet connection and a dedicated workspace., Previous experience in customer support or service roles is a plus..

Key responsibilities:

  • Communicate with clients to understand their needs and preferences.
  • Provide personalized support and guidance during the coordination process.
  • Maintain accurate records of client interactions and service details.
  • Respond to client questions, resolve issues, and ensure satisfaction.

ESSENCE JOURNEY REMOTE logo
ESSENCE JOURNEY REMOTE
2 - 10 Employees
See all jobs

Job description

About The Role

We are looking for a Remote Client Support Specialist to help clients organize personalized experiences with care and efficiency. Youll assist with coordination, research, and general support to ensure a smooth and enjoyable experience tailored to each clients needs.

This is a fully remote position ideal for individuals who enjoy helping others, have great communication skills, and thrive in a virtual environment.

Key Responsibilities

  • Communicate with clients to understand their needs, preferences, and timelines.
  • Offer personalized support and guidance throughout the coordination process.
  • Keep accurate records of client interactions and service details.
  • Respond to questions, resolve issues, and ensure high levels of client satisfaction.
  • Collaborate with your team to provide excellent service and consistent follow-up.


Qualifications

  • Must be 18 or older.
  • Strong verbal and written communication skills.
  • Comfortable using digital tools (email, online forms, text-based communication).
  • Reliable internet connection and a quiet, dedicated workspace.
  • Previous experience in customer support, admin, or service roles is a plus.


Benefits

  • Remote Work: Flexible, work-from-home opportunity across the U.S.
  • Training Provided: Full onboarding and ongoing role-specific support.
  • Positive Culture: Join a people-first, team-oriented work environment.
  • Professional Growth: Gain skills in support, coordination, and service excellence.
  • Perks: Access to select discounts on services for personal use.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Communication
  • Teamwork
  • Problem Solving

Client Service Specialist (Customer Care) Related jobs