Program Manager

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Closing Date:

07/13/2025

Type of Position:

Professional Staff - Project/Program Administration

Job Type:

RegularNo

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

COM | IDHI eLink Managers

Department's Website:

Summary of Job Duties:

The Program Manager provides outreach, project management, e-Link membership management, and facilitation through planning, participation, and communication among all participating agencies and among e-Link team members. They are responsible for co-managing e-Link’s Work Operating System, Monday.com, as well as marketing efforts for IDHI e-Link. This position maintains project task lists and keeps project plans up-to-date. The Program Manager will ensure timely communication with the Assistant e-Link Director and other Senior Program Managers and co-workers regarding e-Link changes that have the potential to impact other teams, systems, healthcare markets.

Qualifications:

Additional Information:

Responsibilities:

• Coordinates with the Assistant Director of e-Link IDHI on all matters related to their assigned sites.

• Develops strong relationships with community anchor institution staff throughout the state.

• Learns all components of e-Link including all processes such as e-Link portal, e-Link Database, contracts, order forms, Vyopta, Request for Information, inventory equipment, Cisco Meeting software, Video Systems, TMS (Tracking Management System), Monday.com, IBM Watson, etc. 

• Facilitates and processes all Request for Information related to their sites.

• Processes e-Link order forms, sends order forms to the contracts department to place in the contract, sends contract to sites, receives signed contract back from site and send to contract department to have invoice generated.  Sends invoice to site and monitors the status to ensure payment is received in a timely fashion. 

• Adheres to financial scopes for the region including budget, reporting and documentation for internal and external accountability.

• Manages coordination of internal and external communication among IDHI representatives, technical staff, vendors, providers and regional representatives.

• Works with their sites to ensure maximum video conferencing availability of UAMS e-Link services for Telemedicine and distance education.

• The Program Manager coordinates, facilitates and provides project management for membership. Provides outreach and communications with membership and the development of relationships. Serves as the liaison and Coordinator with Arkansas Research Education Optical Network (ARE-ON) for Co-Lo hub sites.

• Serves as coordinator for circuits adds, moves and changes with appropriate provider and UAMS IT support. Assists in reporting requirements for program or initiatives.

• Manages their sites activities and services in the eLink Database.

• Coordinate and link the services and resources of UAMS CDH with the needs of the membership.

• Educates membership personnel on various ways to access programs, training on equipment and use broadband services. 

• Attend e-Link Team Meetings and updates Assistant Director of e-Link as required.

• Assures objectivity and ethical conduct.

• Coordinates and link the services and resources of UAMS CDH with the needs of Community Anchor Institutions in the state.

• Develops standard operating procedures (SOP) for duties related to your job functions. 

• Visits each site that is assigned to them at least once a year or as often as needed.

• Educates community anchor institution personnel on various ways to access programs, training on equipment and use broadband services.

• Provides specified deliverables of regional implementation.

• Other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), ResumeCover Letter/Letter of Application, Curriculum Vitae, Letters of Recommendation, License or Certificate (see special instructions for submission instructions), List of five Professional References (name, email, business title), Proof of Veteran Status, Unofficial/Official Transcript(s)

Special Instructions to Applicants:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking

Frequent Physical Activity:

Driving, Lifting, Pulling, Pushing, Walking

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes