Head of Credit Compliance (UK) at LemFi

About our Company:

LemFi (YC S21, Series B) is revolutionizing cross-border financial services for immigrants through its multi-currency platform, processing over $1 billion in monthly transactions. We provide instant remittances, foreign exchange services, and multi-currency accounts, all in one seamless experience.

With 300+ employees across 15+ countries, our platform supports twelve currencies and integrates directly with local banks and mobile money providers, ensuring fast, low-cost transactions. But we’re not stopping at payments. LemFi is building a comprehensive financial ecosystem empowering immigrants with the financial tools they need to thrive—wherever they go.

Our vision: To build the first full-stack financial services hub for the world’s immigrant population. 🚀

Who you are:

You are a candidate who would thrive in a fintech startup environment like ours, where we readily accept individuals with a humble, yet uplifting attitude alongside a diligent sense of work ethic. The teams here at LemFi are passionate about their work and expertise, but also lend hands on cross-functional responsibilities to ensure the success of the company and the satisfaction of our clientele.

Job Summary:

We are seeking an experienced Head of Compliance (Credit), to lead and strengthen compliance oversight across our growing suite of lending products. This is not a traditional financial services role. We are building innovative, tech-enabled credit solutions that challenge the status quo, and you will play a key role in ensuring our products remain compliant, responsible, and customer-focused.

We are looking for a candidate with deep expertise in FCA rules, CONC, SMCR, and Consumer Duty, paired with strong commercial acumen. You will apply this knowledge across the full lending lifecycle, from modern underwriting using alternative data to technology-led collections, ensuring our innovation is both responsible and compliant.

Responsibilities are as follows:

• Own and maintain the compliance framework for credit-related activities, including affordability, creditworthiness, collections, and forbearance.
  
• Act as a trusted advisor to product and credit teams, balancing regulatory integrity with innovative delivery.
  
• Review and sign off on credit-related communications, terms, and policies to ensure they align with regulatory expectations.
  
• Oversee end-to-end compliance across our credit journeys and lead internal compliance monitoring plans for lending.
  
• Support adherence to the SMCR regime and maintain audit-ready documentation.
  
• Interpret new regulatory guidance, such as updates from the FCA, and translate it into actionable, proportionate business policies.
• Partner with legal, risk, and data teams to guide the ethical and lawful use of emerging data sources.
• Act as a key point of contact during regulatory engagements, reviews, or audits.

Requirements:

• 7–10 years’ compliance experience in consumer lending, banking, fintech, or financial services
• Prior SMF 16 responsibility for a UK credit firm.
• Expert knowledge of UK credit regulation, including FCA’s CONC, SMCR, Consumer Duty, and relevant PRA/ICO requirements.
  
• Proven ability to influence senior stakeholders and product teams.
  
• Strong communication skills with the ability to draft clear, compliant policies and guidance.
  
• Hands-on experience managing regulatory interactions with the ICO and FOS

Desirable:

• Understanding of UK cards & payment regulations.
• Experience in a fast-paced fintech or digital lending environment.
  
• Familiarity with alternative data usage, open banking data, and use of ML in underwriting.
• Knowledge of data protection rules (e.g. GDPR) as they relate to credit decisions.