Hospice Licensing Manager (Remote)

Position Summary: 

The Hospice Licensing Manager is responsible for overseeing all licensing, certification, and regulatory compliance processes for hospice operations. This role plays a critical part in supporting organizational growth by leading the licensing and regulatory efforts required to open new hospice markets and expand into additional service areas. The ideal candidate brings strong regulatory expertise and proven experience navigating multi-state licensure and startup processes. 

Key Responsibilities: 

Licensing & Certification: 

• Manage the application, renewal, and ongoing maintenance of hospice licenses at the state and federal levels. 

• Coordinate all steps of licensure for new hospice programs and branch locations, including start-up documentation, site inspections, and CMS certification processes. 

• Serve as the primary point of contact with regulatory agencies (e.g., state departments of health, CMS, accreditation organizations). 

Market Expansion: 

• Lead regulatory and licensing efforts to open new hospice markets, including research, due diligence, and execution of licensing strategies in new states or service areas. 

• Partner with business development, legal, and operations teams to support strategic growth initiatives. 

• Identify licensing timelines and risk factors for new market entry and establish action plans to meet go-live targets. 

Regulatory Compliance: 

• Monitor and interpret changes in hospice regulations across multiple jurisdictions and ensure continued compliance with CMS Conditions of Participation and state-specific regulations. 

• Prepare for and support licensing surveys, audits, and accreditation reviews; manage and track corrective action plans. 

Policy & Procedure Development: 

• Assist in developing, reviewing, and updating internal policies and procedures to ensure consistency with current regulatory requirements. 

• Provide regulatory guidance and education to internal stakeholders involved in licensing and operational compliance. 

Cross-Departmental Collaboration: 

• Collaborate with clinical, administrative, compliance, and legal teams to maintain seamless licensing processes. 

• Serve as a resource and subject matter expert on hospice licensing standards and procedures. 

Qualifications: 

Education: 

• Bachelor’s degree in Healthcare Administration, Public Health, Nursing, Legal Studies, or related field required. 

• Master’s degree preferred. 

Experience: 

• Minimum 3–5 years of healthcare licensing experience, with at least 2 years specific to hospice or home health. 

• Demonstrated success in opening new hospice markets, including managing licensing start-up processes across multiple states. 

• Strong working knowledge of hospice licensure requirements, CMS regulations, and accreditation standards. 

• Experience engaging with state and federal regulatory agencies and managing survey or inspection readiness. 

Skills: 

• Excellent project management and organizational skills. 

• Detail-oriented with strong problem-solving abilities. 

• Clear and professional written and verbal communication. 

• Proficiency in compliance tracking tools and Microsoft Office Suite. 

Preferred Certifications: 

• Certified in Healthcare Compliance (CHC), Certified Hospice and Palliative Care Administrator (CHPCA), or similar credential is a plus. 

Work Environment: 

• Primarily office-based with flexibility for remote work. 

• Occasional travel may be required to support new market launches or attend licensing inspections and conferences.