Offer summary

Qualifications:

Excellent customer service skills and communication abilities., Ability to work in a fast-paced environment with attention to detail., Flexibility to work weekends and adapt to customer needs., Basic understanding of sales transactions and inventory management..

Key responsibilities:

Assist customers with product selection and inquiries.

Maintain store appearance and organize merchandise displays.

Process transactions, returns, and handle payments.

Stay informed about brand and product information to promote sales.

Job description

ALOHA Collection is a fast growing lifestyle brand that was born out of a love of travel, adventure and the ocean. This California based brand with Hawaiian roots located in Encinitas, CA focuses on travel accessories. Travel is our inspiration, the beach is our home.

ROLE OVERVIEW

The Sales Associate will provide exceptional customer service, assists with product selection, and promotes brand offerings. Key responsibilities include maintaining store appearance, processing transactions, and staying updated on trends and promotions. The role focuses on driving sales, fostering customer loyalty, and creating a welcoming atmosphere, with a strong emphasis on communication and brand knowledge.

WHAT YOU’LL DO

Ensure that store operations run smoothly throughout the day while providing
a tidy, clean, and welcoming environment.
Commits to understanding all aspects of the ALOHA brand as well as extensive
product information (uses, silhouettes, prints, pricing, etc.).
Stocks shelves, counters, or tables with merchandise.
Sets up and maintains advertising displays or arranges merchandise on counters or tables to promote sales.
Stamps, marks, or tags price on merchandise.
Obtains merchandise requested by customer or receives merchandise select by customer.
Answers customer's questions about the brand, products and usage, location, and price.
Attends customer complaints and works to resolve any problems to restore and promote good public relations.
Total price and tax on merchandise purchased by customers to determine purchase total.
Accepts payment and makes change.
Wraps or bags merchandise for customers.
Receives, examines, and processes customer returns.
Cleans shelves, counters, or tables.
Calculates sales discount to determine price.
Keeps record of sales, prepares inventory of stock, and orders merchandise.
Stays informed about all relevant company information.

EXPERIENCE WE'RE LOOKING FOR

Ability to maintain attention to detail and solve problems in a fast-paced environment
Exceptional customer service
Great written and oral communication - Speaks clearly and persuasively in positive or negative situations
Works well in group problem solving situations
Adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date
Must be able to work weekends

WHAT YOU’LL BRING TO THE TABLE

A team player who can balance team and individual responsibilities
Contributes to building a positive team spirit with the ability to build team morale
Adaptable and flexible to our customers needs
Treats people with respect; works with integrity and principles; upholds organizational values
Ability to take initiative
Great and positive attitude

WHAT WE OFFER
From the start, our founders, Heather and Rachael, envisioned a company culture that was both dynamic and intentional. Today, ALOHA Collection proudly upholds those same values. Every member of Team ALOHA, from the director level and beyond, receives opportunities for personal and professional growth, alongside education about Hawaiian culture and the company’s origins. We believe in putting family first, which is why we offer flexible work-from-home options and provide understanding when life’s unexpected moments arise. And if you haven’t heard, we LOVE working together!

Benefits