Job description

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Level 2 Desktop Technician to join their team onsite in Jacksonville, FL and provide end-user support. This role will support two locations in Jacksonville (Blount Island and the Port/Talleyrand). This is a 1-year Contract with possibility of extensions. The working hours will be 6AM to 2:30PM on weeks the technician is not on call. This role requires a lot of flexibility and includes on call responsibilities, after hours, occasional overtime and some Saturday's. This technician will be on call two weeks and off four weeks.

Duties and Responsibilities:

Provide desktop support for onsite users to include executive level support
Resolve hardware, software, network, and peripheral issues
Active Directory experience, managing users and computers
Troubleshooting Windows 10 OS, Office 365, MS Authentication, MS Intune and mobile issues
Perform setup and installation of equipment
Perform imaging of computers

Skills and Qualifications:

Minimum 2 to 5+ years of related desktop experience, both deskside and remote
Windows 10 OS experience required
Excellent customer service and interpersonal skills
Experience working with a ticketing system (ServiceNow / Remedy / ConnectWise)
Microsoft Intune experience desired
Proficiency in GPO - Group Policy Objects
Must have a valid drivers license, clean MVR, and reliable transportation
Must have the ability to travel to other locations as needed

Wage Range:
The hourly rate for this position is between $21.60 - $31.25 per hour. Factors which may affect starting pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate.

Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.

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