Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking an experienced Program Manager in Dallas, TX. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.

Responsibilities

Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
Manage staff schedules and ensure shifts are adequately staffed
Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
Develop and implement activity programs including the Meaningful Day curriculum
Communicate with the families and guardians of individuals we support as needed
Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
Ensure program documentation and billable records are completed accurately and timely
Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
Monitor the health and medical needs of individuals and immediately report any concerns
Manage relationships with the families and guardians of the individuals in our care
Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
May be required to fill shifts when staffing issues arise
Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
Additional tasks and responsibilities may be assigned

Minimum Requirements

High School Diploma or GED; bachelor’s degree preferred
Complete all state and agency required training per state guidelines
Valid driver’s license with a satisfactory driving record
Experience supporting individuals with intellectual or developmental disabilities
Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
Team oriented with demonstrated leadership experience
Experience with problem solving against multiple priorities
Ability to establish a comfortable and supportive relationship with individuals receiving supports
Ability to exercise good judgment and remain calm in crisis situations

Working Conditions

Work in residential programs, day programs, and in the community
Schedule may change due to business needs and may include evening and weekend hours
May be required to be on-call in cooperation with other management staff
Frequent lifting, stretching, and other physical exertion may be required
May be required to transport individuals utilizing your own vehicle or company provided vehicles
May be required to lift or move 25+ pounds
May assist with wheelchair transfer of non-ambulatory individuals
May be exposed to various medical conditions and communicable diseases

Why Community Options?